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Meet Doug Greces

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New Car Selling Manager
(191 reviews)

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Industry experience 43 years
Dealership experience 43 years

Reviews

Very nice experience ,very happy to be a costumers , love

Very nice experience ,very happy to be a costumers , love my car happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that your Mercedes-Benz experience with Oleksandr was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Very professional and extremely courteous.

Very professional and extremely courteous. I was very impressed by their knowledge of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Richard is one of the best dealers I have ever worked

Richard is one of the best dealers I have ever worked with. He is extremely knowledgeable, techie , humble, polite and patient person. I purchased a GLC350e, and he went above and beyond to secure a great deal for me by putting in significant effort to ensure I get the best offer possible. Richard is also very prompt in his responses and excellent at multitasking , I had a fantastic experience working with him and would highly recommend him to my friends. It was truly a pleasure working with him. I would like to give 10 on 10 rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Have been dealing with Princeton Mercedes for nearly 30

Have been dealing with Princeton Mercedes for nearly 30 years and have been very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent!

Excellent! I have been a loyal customer for over 30 years. Doug Greces, Jeff Hirthlur, and Robert Lisi have provided tremendous service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that your Mercedes-Benz sales experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Mr Lisi is the consumate resource and tremendous asset

Mr Lisi is the consumate resource and tremendous asset for Princeton MB. He has amazing ability to simplify complex technology for the user experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert Lisi and all those I have communicated with at

Robert Lisi and all those I have communicated with at Mercedes Benz of Princeton have been outstanding in customer service and very professional. I had an unexpected issue during the first month of owning the car and the service not only covered the cost for me, they gave me a really nice welcome gift.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Our dealer and service reps are outstanding.

Our dealer and service reps are outstanding. Doug Greces is top notch as is Jeff Hurthler in service and Robert who spent an hour showing us the new features in our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was a Godsend without whom we would have spent

Robert was a Godsend without whom we would have spent hours trying to access and use the apps/tools in our new GLS450. Robert was very knowledgeable, polite, patient and answered all our questions. Thank you, Robert!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I recently purchased my first Mercedes from Doug and the

I recently purchased my first Mercedes from Doug and the experience was excellent. He was knowledgeable about every vehicle detail, communicated clearly throughout the process, and made the entire experience smooth and totally pressure-free. His attention to my needs made me understand why my family has trusted him for over 30 years. It's rare to find someone who combines product expertise with genuine customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com