Mercedes-Benz of Princeton

Had a great experience purchasing the vehicle from Tom and my first service visit went Nick was efficient and successful.

This is my second purchase from this dealership. I purchased my first mercedes in 2017 and my second a few days ago. Both time I received professional and friendly service My salesman and the person that explained the features was patience and caring I would recommend this dealership to my family and friends.

Mr. Paul Lai is a great salesman, very patient with our needs and clearly explained everything. We happy with the deal.

The overall experience was very good. I was satisfied with all of the staff. Thanks

Our contact at the service dept, Victor Rivera, was kind, courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service encounter, including having the vehicle returned to our home. Victor understands what “service” is about!

Great job from Mercedes, we had time to get to know our new GLE and learn all the improvements made since the time of our old ML class suv.

Jeff H. is my service advisor. He is a rock star -- trustworthy and professional. The entire service experience is exceptional.

Very professional. Provided an easy, seamless experience. Overall, I am very happy with the experience and pleased with my new car

Over the past 12 years our Mercedes cars have been serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of any service department I have experience with. On the rare occasion where there has been a quirk, he responded immediately and resolved these with a true customer responsive solution. The real test of a service department is how they respond when a quirk appears. Brain and the dealer are the best example of treating a customer right!

Richard was very helpful with explaining how the vehicle works and helped me fix a problem with the electric plug. He has a great way of explaining how things work going into sufficient details without wasting time- which I appreciate very much since my time is limited. Thank you very much! Tom helped me find the vehicle I wanted and it turned out to have better enhancements than I first thought. He handles all the details and made sure we got a decent price for our trade-in.