Reviews
Best place for Mercedes benz.
Best place for Mercedes benz. A truely outstanding experience and a above and beyond dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We had an AMAZING experience and Mercedes Princeton.
We had an AMAZING experience and Mercedes Princeton. Having purchased and leased many cars over the years, I can truly say they are exceptional beginning to end. Arno was a true professional — knowledgeable, detail oriented, thoughtful, responsive and the contagiously calm throughout the process from beginning to end. He worked at our speed and met every need and question we had. Robert took us through the car and was extremely kind and helpful. This was a car with many new features and he was clear and met our pace and learning needs. Above all, the final steps were done with incredible efficiency, which was highly appreciated especially as our two little boys were making themselves very comfortable and asking their own questions. Easily the best car buying experience we have had — and this was our 9th car transaction as a family. Thank you Arno and Robert!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Arno is a consummate professional.
Arno is a consummate professional. He was knowledgeable, upfront, and honest. He got me into a car I really like, with a pressure-free approach and a fair and reasonable deal. Highly recommend. Also, Richard Brittingham, who spent time showing me the features of the car, was knowledgeable, patient, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I’d like to add that since I brought the car home, I have followed up with Richard with questions as I explore the features of my new car. He has promptly responded helping me to continue to learn what the vehicle has to offer.
Very thorough and accommodating.
Very thorough and accommodating. Accurate information and personal attention from Dale and Richard. Very happy with my experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Just leased my 5th car - great customer service.
Just leased my 5th car - great customer service. Doug planned and helped secure my new car EARLY! Richard is a great help with all the bells and whistles. Jeff in service is always a great help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Firstly, I come to this location because of my Service
Firstly, I come to this location because of my Service Advisor, Victor. Secondly, the replacement Receptionist are pleasant and very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
The dealership is fine.
The dealership is fine. Just very old and outdated. They don’t even offer Diet Coke. Robert was in a rush to leave and there was only one concierge today.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are so glad to hear this wonderful review for Ed! From sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you
It was a wonderful experience!
It was a wonderful experience!!! I waited for my car and it was ready when they said it would be ready. They washed my car before giving it back to me. I would differently bring my car back for service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review for Brian! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great customer service.
Great customer service. Thank you Ed and George for everything from start to finish. We really appreciate it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
For 20 years I never had a problem with an appointment.
For 20 years I never had a problem with an appointment. I always get exceptional service you have a great crew!! Keep up the great work
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com