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Mercedes-Benz of Princeton

(5,648 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Fast and straightforward transaction!

Fast and straightforward transaction!! After the financial part, Alex was patient and thorough and took his time to familiarize us with the amazing features of our GLA

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great customer service!

Great customer service! Very helpful and professional. Would recommend to other buyers interested in a Benz

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Alex was very professional and explained all of the

Alex was very professional and explained all of the functions of our new car some and my wife will understand all functions!! And Arno is just a great, low key, very knowledgeable sales person we have now leased 3 or 4 cars from him

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Arno, Oleksandr, Victor and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My service appointment went smoothly.

My service appointment went smoothly. Victor is professional and efficient. I am always pleased with the service I receive at Mercedes Benz of Princeton.

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Overall experience was outstanding, Jeff and his team did

Overall experience was outstanding, Jeff and his team did a great job addressing my issue for my car.

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  • Overall experience 5.0
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Dealer response

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Thank you so much for your great hospitality.

Thank you so much for your great hospitality. Victor was on point with the customer service that he provide to me. I really appreciate the loaner vehicle that was provided to me to be able to get to and from work on time, while my car was being serviced. I rate Mercedes Benz of Princeton with 5 star care.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Consumer response

You’re welcome I really appreciate the hospitality that Victor rendered to me. Victor was very professional and honest not once did I get the feeling that I would be deceived.

Professional staff and service.

Professional staff and service... as always my service appointment was handled smoothly from start to finish.

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  • Overall experience 5.0
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Dealer response

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great it all went smoothly.

Great it all went smoothly. We were very happy with the process of purchasing the car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

5 Stars – Exceptional Experience at Princeton Mercedes &

5 Stars – Exceptional Experience at Princeton Mercedes & Best of the Best Ian(Salesman)! I recently purchased my new Mercedes-Benz from Princeton Mercedes, and I couldn’t be happier with the entire experience. From the moment I talked with Ian over the phone to walked in dealership, the atmosphere was professional, welcoming, and pressure-free. I want to give a special shoutout to Ian, my salesman, who was absolutely phenomenal throughout the entire process. He was knowledgeable, patient, and genuinely interested in helping and made sure I felt confident and comfortable at each step. He kept me updated regularly, was transparent about timelines and pricing, no pressure or forcing at all,That level of customer care is rare and truly appreciated. Thanks Ian. I would say other surrounding MB dealers should learn from them how to treat customers.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic sales experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Jeff was super helpful.

Jeff was super helpful. He kept me informed about the status of my repairs. I was totally satisfied with the service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com