Reviews
From the receptionist to Salesman to join us had to use
From the receptionist to Salesman to join us had to use her vehicle was outstanding and give them five stars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
He was outstanding.
He was outstanding. Very smart and so patient with my family. Only amazing things to say about him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
A great overall experience.
A great overall experience. Top notch staff and vehicle is superb. Nothing to complain of. Thank you all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind 5 star review! We are pleased to read that your experience went well!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Victor was a great help in getting my outside warrant
Victor was a great help in getting my outside warrant paid to cover some of the cost of the service that I had done. I truly appreciate his effort.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
The service department, and particularly Nick, were
The service department, and particularly Nick, were incredibly friendly. I was promptly attended to and quickly set up with a loaner. Overall, I was in and out in just 30 minutes. My car was serviced excellently. I highly recommend Princeton MB for any service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5-Star praise and kind comments about our service team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We are from out of state but had flat tire on the
We are from out of state but had flat tire on the NJTurnpike on a Saturday. We called the dealership and they were incredibly helpful and friendly. Confirmed that they had a replacement tire in stock and then assured us they would remain open until we could get there. Incredible customer service by professional and kind personnel. They saved the day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful comments for Nicholas. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Jeff was super helpful in explaining me the service,
Jeff was super helpful in explaining me the service, getting the loaner car, as well as coordinating with other team members in getting my meConnect login fixed with updated email id. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive service experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Daniel thank you for accommodating me and setting me up
Daniel thank you for accommodating me and setting me up with a loaner while my car was being serviced so I can make it to my meeting on time. Linda thank you for having the paperwork ready for a quick in and out drop off. You guys are awesome! Best, Osman
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
This is an excellent dealership.
This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Tremendous customer service is being executed at Mercedes
Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!