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Herb Chambers Toyota of Auburn

(4,303 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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Great person would recommend he goes way and beyond of

Great person would recommend he goes way and beyond of what u looking for amazing customer service he gets things done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Alexies, Thank you for rating us five stars! It makes our day to know we've provided the best care to you and we look forward to seeing you next time! Thank you! - Herb Chambers Toyota of Auburn

Alyssa did a great job of scheduling my appointment and

Alyssa did a great job of scheduling my appointment and making sure everything I needed to be done was done for my vehicle great job

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Alyssa provided you with such excellent service! Thanks for trusting Herb Chambers Toyota of Auburn with your vehicle and please don't hesitate to reach out if we can assist you with any future automotive needs!

I always receive clean, fast, friendly service from

I always receive clean, fast, friendly service from advisor Kevin Kobel. He's always consistent and the reason why my next new car purchase will be with Herb Chambers Toyota of Auburn.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Kevin at Herb Chambers Toyota of Auburn! We hope to see you soon!

We had Awesome service again at Toyota of Auburn.

We had Awesome service again at Toyota of Auburn. It’s always quick, reliable and reasonable. It the only dealership we use for our Lexus service.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in the Herb Chambers Toyota of Auburn team! We appreciate your continued support and look forward to seeing you at your next visit. Take care!

James always provides excellent customer service and is

James always provides excellent customer service and is one of the reasons I keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars, Peter! We're glad to hear that James and the rest of the crew here at Herb Chambers Toyota of Auburn could assist you. We hope to see you back for all of your future automotive needs!

Both Nick Ferraro and Dhimitri were courteous and

Both Nick Ferraro and Dhimitri were courteous and professional. I think we both got a great deal!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nick and Dhimitri appreciate the five-star rating, Paul! We hope you come to see us again! Thank you! - Herb Chambers Toyota of Auburn

Good Sale and Good Service I Buy to much car in this

Good Sale and Good Service I Buy to much car in this Dealer, they have good deal!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the rave review, Quang! We look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

Dealership is great, in particular my experience with

Dealership is great, in particular my experience with Mateo Lako my salesman here. I came in on a Wednesday with my old Toyota Corolla and told him I wanted a 4Runner, 2 hours later I was driving home in my dream car. Mateo was great he worked all the details out for registration, insurance, and inspection he did everything I asked for as well. I had an issue and he resolved it quickly and kept me informed the entire time. I absolutely love my car and I won’t go to any other salesman besides Mateo Thank you Mateo -Ryan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Toyota 4Runner, Ryan! Your review has made our day and we're grateful to you for coming to visit us! We hope you are enjoying your dream car and appreciate you letting Mateo and the team be part of the process! Thank you! - Herb Chambers Toyota of Auburn

I got my new Hyundai Santa Cruz inspected.

I got my new Hyundai Santa Cruz inspected. The staff was very efficient, polite and respectful. I was treated to coffee and a pastry while I waited in a very comfortable lounge area. The entire car buying experience at Herb Chambers Hyundai and the vehicle inspection at Herb Chambers Toyota was exemplary.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Herb Chambers Toyota of Auburn team with your inspection! We appreciate you taking the time to share this kind feedback and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

The whole herb chambers experience has been nothing but

The whole herb chambers experience has been nothing but negative so far. I have been waiting for over two hours to get get an inspection sticker on my new highlander. It was supposed to have a shield on it and they neglected to do it when I picked it up. I had an appointment today to get it done. The said they didn’t have the kit to do it, then two hours later they said they have one. This is xxxxxxxx, the herb chambers experience has been very negative for me. I will let this be known on social media. I have bought several new vehicles from them in the past. Never again!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com