Reviews
Customer Satisfied
Went to check a car I saw online. Arrived to Greenway and was greeted and treated like I was home. My sales person was Tyrone, which he did a great job. Very calm & patient. Great experience. Thanks Greenway & thanks Tyrone for your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vic, thank you for your review of Greenway Dodge Chrysler Jeep Ram. It's great Tyrone made your car-buying experience so easy and stress-free. That is our goal! We appreciate your business and we hope to see you again soon!
Greenway Dodge Chrysler Jeep
Overrall Terry provided outstanding service. Was very patient with our demands and found the right vehicle for us. I would work with him again and recommend to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Greenway Dodge Chrysler Jeep Ram! We appreciate your positive feedback about your experience working with Terry and I'm pleased he was able to find the right vehicle for you. Thank you for your kind recommendation and hope to see you again soon!
Very friendly, helpful and quick
This has been the best experience I have had at a car dealership. The staff was very friendly and quick to help their customers. They worked very hard to get me a great deal for the car I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
For you to say this has been the best experience you've had a car dealership makes our day! We are delighted that our team helped you get into the right car at the right prices. Thank you very much!
My Kind of Dealership!
Greenway Dodge, Chrysler, Jeep, RAM is an excellent dealership! Everyone there is courteous and helpful. This month we got a great vehicle for a great price! Special thanks to Joe, Kevin, and Ramon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review of Greenway Dodge Chrysler Jeep Ram! I'm so pleased you had a positive car buying with Joe, Kevin and Ramon on our staff. We hope to work with you again in the future and thank you for your business!n
Dealer sells vehicles they fail to inspect properly.
Find a vehicle they have listed, which has gone through its "150+ point inspection" supposedly, (per the person on phone..) Drive 2 hours to the lot to find the vehicle has a check engine light. rear shocks completely shot and in mediocre condition at best.. Inspection was done, with some issues showing, but dealer still decided to sell the vehicle and mark it as "ready." Very buy here, pay here like.. They offer it at $1500 off, but repeatedly confirm to me that it's showing an o2 code and random catalytic, with no concerns other than the minor repairs. Granted, I was looking for a truck to tow a boat and really nothing more, so was fine to accept a higher mileage vehicle... But... The kicker, that this "major" dealer would allow a vehicle like this to leave the lot, is why this review is getting written.... Vehicle lasted 1 day, before a flashing CEL, several indicators popping up and white smoke from exhaust... Mechanic - "It's the engine, don't waste your money." Any major brand dealership that will sell a vehicle as opposed to auctioning it before first confirming major engine issues, is one worthy of a 1 star review.. So congrats Greenway.. You now have a Google "Master Reviewer" blasting this across the web.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shawn - We stand by our products and it's concerning to read about the issues you've experienced with your vehicle. We definitely would like to investigate what happened here. I'm going to search for your contact information, but don't hesitate to call me directly. Thank you, AJ Stark - Internet Director - 407-275-3200 ext. 4688
Great buying experience
Greenway Chrysler is the place to get a new car. Ask for Terry Reynolds. He is great and he helps you program EVERYTHING in these new and complicated cars. Got a good deal with Terry's help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love five-star reviews! Thank you so much for sharing your story and recommending Terry and the Greenway Dodge Chrysler Jeep Ram team. All of us hope you continue to love your new car.
Amazing fast perfect
The best place to get a great deal on a truck or what ever your looking for. Very friendly were able to help with a trade in when others couldn’t
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review of Greenway Dodge Chrysler Jeep Ram! I'm so glad we were able to help you with your trade-in of your vehicle and I'm happy to read it was a great overall experience. Hope to see you again soon!
Be very very careful
Purchased a leased Jeep Grand Cherokee from the dealership about a month ago. Sales person did a very good job. But you need to be extra extra careful with the finance dept. AJ was the finance rep I worked with and he gave me about 4 different quotes during the negotiations that all had 12k miles for the lease. Then when he gave me the best and final quote it was quoted at 10k. Which I overlooked, and I can take the blame for that. After being there 6 hrs you get a little tired. After I found out the miles were less than what we talked about, I went back and spoke with him but was told there is nothing they could do since the deal was already signed. When we were discussing the lease I also mentioned that I was most likely going to buy it out early because of the error in the lease miles. He said that if I did it would be a good idea and that I would pay a much lower price than the sticker (which we negotiated about $9k off). Just called the finance dept and the buyout price is $1,500 less than the sticker!!!! Its as if I was bamboozled more than once on the deal. You can get a good deal on a car, but you need to be very very very careful when it comes to financing.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We strive to deliver honest and transparent service so this is disappointing to read. We would like to look into what happened here so that we can take the appropriate actions. Would you consider calling our Internet Director, AJ Stark, at 407-275-3200 ext. 4688? Thank you.
Be very careful
Purchased a leased Jeep Grand Cherokee from the dealership about a month ago. Sales person did a very good job. But you need to be extra extra careful with the finance dept. AJ was the finance person I worked with and he gave me about 4 different quotes during the negotiations that all had 12k miles for the lease. Then when he gave me the best and final quote it was quoted at 10k. Which I overlooked, and that is on me. Went back and there is nothing I can do. When we were discussing the lease I also mentioned that I was most likely going to buy it out early because of the error in the lease miles. He said that if I did it would be a good idea and that I would pay a much lower price than the sticker (which we negotiated about 9k off). Just called the finance dept and the buyout price is $1,500 less than the sticker!!!! Its as if I was bamboozled more than once on the deal. You can get a good deal on a car, but you need to be very very very careful when it comes to financing.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We strive to deliver honest and transparent service so this is disappointing to read. We would like to look into what happened here so that we can take the appropriate actions. Would you consider calling our Internet Director, AJ Stark, at 407-275-3200 ext. 4688? Thank you.
And poor Body Shop work paint job was terrible
Took my vehicle to Greenway Dodge to have service work and body work done after somebody hit my vehicle they charged $1,100 to do some work on my axle other Dodge dealerships would have did the same job for $700 the body work all the paint that they did on my vehicle has chips in the paint lint in the clear coat even giving it back to me with a busted light and holes still in from when they put a different type of light in and didn't even Bond do the whole very poor work very rude unprofessional would never recommend this place to anyone this is the worst paint job that I've had on any of my vehicles even a paint job I had done on one of my work trucks from makers was better than this
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bryan. I am sorry to read of your service appointment with our team as we strive for a five star experience for every customer. Would you be willing to discuss this matter further? Thank you, George Uvalle Service Manager 407-275-3200 x4796
