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2017 Dodge Journey consumer reviews

$21,195–$26,795 MSRP range
side view of 2017 Journey Dodge
(250 reviews)
92% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.6
  • Performance 4.6
  • Value 4.6
  • Exterior 4.7
  • Reliability 4.7
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My first new car

The vehicle runs well and has more room than expected. The third row seats provide enough space for my children to spread out. The ice box in the floor is nice when making road trips, no need for a cooler.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Best AWD 7-passenger vehicle under $27K

Much has been written about the Dodge Journey since it was introduced in 2009, most of it unflattering - cheap-looking, too old, too slow, too (insert pejorative here) etc. Forbes Magazine even named it one of the "15 cars you must NOT buy" - honest! Regarding the Journey being "slow", the 4-cylinder Journey with a 4-speed (gasp) automatic lives up to that reputation. I know because I drove an older Journey a couple of years ago. As luck would have it, two years later I drew a 6-cylinder FWD Journey Crossroad in the rent-a-car lottery and WOW - it was a totally different car. Then I drove it DILYSI-style and it totally changed my mind. The 3.6 liter, 273 hp V-6 coupled to the 6-speed automatic was a game changer. It was silky smooth and quiet where the 4-banger was crude and noisy. Having this lively powertrain allowed me to discover the Journey's other secret - it handles like a decent grand touring car! Where the the Edge's handling was a guesswork exercise (steering was numb and suspension was stiff), the Journey's handling was a delight with smooth, light, and silky steering, but still with plenty of road feel. The V6 was smooth and torquey, and the suspension is the best I have ever driven. Compared to the Edge's stiff, almost noisy ride, the Crossroad's suspension was quiet, well-controlled and never bottomed out no matter how roughly I drove it over dips or humpsBest of all, the Journey's entertainment system with 8.4-inch screen and U-Connect bluetooth was just what the doctor ordered, although it didn't come with a rear-view camera (amazing) and I never got to sample FCA's version of GPS nav (more on this later). I checked out the Journey AWD prices and incentives on TrueCar and lo and behold, you can get an AWD Journey SXT for under $27K with up to $6000 cash back (but only market interest rate financing) or lease one for less than $400 a month. Just one problem - you can't get one in So Cal - at least if you want one in SX or SXT trim levels. You can order one from the factory, but if you want one off-the-proverbial-lot, you have to spring for a GT AWD (much more money). Perseverance and an empty wallet led me to a Dodge dealer in L.A. willing to exchange inventory with another Dodge dealer in Lancaster that had the only SXT AWD in SoCal. Bad news was - it's white! Not the pearlescent embedded-mica white, but refrigerator white or whatever Dodge uses for their paint code PW3. And I couldn't have GPS, an 8.4 screen or even a rear-view camera (soooo disappointed, at first). A little research reassured me that for a couple of grand, I can retrofit the 8.4" screen and rear-view camera if I order the pieces from Infotainment and throw some money at my Dodge dealer's service department. Bottom line is, I "dickered" (a slang term from 70's) for several days - yes, days - for the lowest possible monthly payment with no money down and drove away with a 2017 Journey AWD without feeling the need to shower afterwards. Surprising that it drove just like the rental FWD Journey Crossroad, so much so I had to look underneath to see if I actually had a rear axle and driveshafts. Plus the standard cloth buckets fit me so perfectly. All for $26K plus tax and license. Plus I found out thyat Edelbrock makes a supercharger system that boosts the 3.6 liter engine to 427 horses - SWEEEEEET!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Very nice car needs to be bigger in the backend

Nice car needs to be a little bigger in the backend but overal nice car. Needs to come with cross bars for the roof

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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It is what it is

Car is very comfortable. Not extremely roomy but the first two rows of seating are comfortable. Not much power out of the 4 cylinder. Fuel economy is low. Very nice vehicle for the money. Ride is comfortable and quiet.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 2.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I JUST LOVE IT!!!

I NEEDED A NEW CAR AND THIS DODGE JOURNEY WAS THE ANSWER TO MY PRAYERS! IT WAS GREAT TIMING! THANK YOU!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Very reliable so far

This vehicle wasn't exactly what I wanted but I absolutely love it. The gas mileage is great for an suv.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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First new car

I enjoy it have not had any problems so far it just has 500 miles on it right now took it on one road trip so far

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Solid so far.

I have owned the vehicle for three months and so far so good. The only concern I have is that the breaks are starting to make noise, they may need to be replaced already. Everything else seems to be fine.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love it!!!

Just purchased and love it. Everything about it. It's so comfortable and has the best features. Drives beautifully.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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good value for cost

Good looks, glad we got the 6cyl. and better trans . Nice ride, handles well. Lots of cargo space. Black top version worth it.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 3.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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