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2020 Honda CR-V consumer reviews

$25,150–$26,650 MSRP range
side view of 2020 CR-V Honda
(279 reviews)
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.7
  • Value 4.8
  • Exterior 4.8
  • Reliability 4.9
Explore the 2020 Honda CR-V
Shop the 2020 Honda CR-V

My Third Honda

Looking forward to many years of comfortable trouble-free transportation! My first CR-V went to 202K miles, and I recently traded my Pilot (242K miles) for a new CR-V. Love the reliability of Honda!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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we slurged on the touring model & not disappointed

handles well. lots of safety features and GPS built in. There's a lot more room in the back seat this year. my wife has a 2016 CR-V and room is tight.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Beautiful inside and out

Honda has gone above and beyond with this beauty. I’m looking forward to spending a lot of time on the road getting use to the features while riding in style and comfort. Love love love everything about it so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Battery dies if not started/driven weekly

2019 CR V, with 430 miles, has gone through two batteries. Dealership service department recommends driving 2-3 times per week to maintain the battery. Following my most recent extended work trip, returned to the airport to a completely dead battery again. Now Honda Customer Service recommends disconnecting the battery during extended periods. They were unable to define "extended periods", however, I can confirm it's less then two weeks. Extremely disappointed in this vehicle and Honda Customer Service.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 3.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Need cd audio player

This is a phenomenal SUV. Perfect size, safety features and good looking too. Just missing CD Audio player - please make it an option? ....>.....................

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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I have good luck with the Honda CRV

Beautiful car. Love the ride and features. The color is beautiful. I even kept my Honda CRV from the year 2000. Would recommend this model for sure.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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The "Jughead ear" rear is very off-putting

This was one of 7 compact SUVs I drove while preparing to buy this winter. I was very disappointed in the CR-V. It's exterior design was the worst of the bunch. When viewing the car from the rear it reminded me of "Jughead ears." The performance from the engine was good but the ride was disappointing for such a highly-touted car. The interior was also a little disappointing because the instrumentation was not very intuitive. All-in-all I'd never suggest this car to a friend.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 4.0
  • Value 3.0
  • Exterior 2.0
  • Reliability
  • Purchased a Used car
  • Does not recommend this car
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ENJOYABLE TO DRIVE

I don’t know if Honda improved the sound system or if my hearing got better. I really enjoy listening to music in this car. This CR-V seems quieter than my previous (2017) CR-V. Nothing to complain about!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Safety

Trish Scheffer is the best sales person I’ve ever seen. She’s very knowledgeable, patient and goes beyond to make sure her customers are happy. I’ll definitely recommend Trish to everyone.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best purchase I ever made

It has everything I want. Good gas mileage and still has all the bells and whistles that I wanted. The 2020 CR-V EX is stylish and has a great history of a reliable car

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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