2025 INFINITI QX80 consumer reviews

I have been a QX80 owner for the last 8 years, owning a new 2017 luxe model and then a new 2023 luxe model. Am now ready to move on to a new car and thought it would be a new 2025 model and that would be it. However, I went to test drive the new model and they gave me a Autograph edition to test drive for the day. What a disappointment that was. For a start the new luxe is close to $100k about a $28k increase on what I paid for my 2023 luxe, and the new Autograph was at $118k. What was once a clear choice now brings into play other options such as Escalades, BMWX5,s and such, and that's just on price alone. But driving the new Infiniti reveals many steps back in terms of trim finish, ride comfort, and technological gimmicks. The ride with 22" wheels is jolting, noisy and uncomfortable as they are still using those air ride shock absorbers that failed on both previous models of QX80 and have not been replaced for this new 2025 model which is very disappointing indeed. The "color" trim inside the car appears disjointed and does not flow well visually, it being only partially accented with color and the rest black or grey, which makes it look cheap. Compared to my 23 luxe it looks and feels like a significant step backwards and as much as I wanted to like and buy, I honestly could not, and am continuing to look elsewhere at other makes. So sad to say all of this but I think Infiniti screwed this one up big time.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.