2021 Lexus RX350 is terrible
I purchased a 2021 RX and it has been love-hate relationship. Technology, ride, and safely features are great; but the ride noise is terrible. Loud exhaust noise and road noise. Looking for a replacement vehicle as I write this review. Dealer states all 2020 to 2022 are this loud. No help what so ever from Lexus or dealership.
Love my New Lexus RX 350!
I love my new RX350! I love the Atomic silver and the styling. The technology is not real user friendly, but it can do a lot! It’s nice to drive, since it is so quiet and smooth riding. I paid cash but still hand to pay full retail price for the Certified 2021 with low miles. The dealership in Tulsa was great, though.
RX350L - Very disappointed
My complaint is with the 2018 RX 350L vehicle I purchased new in 2018. I have owned three Lexus automobiles over that past few years - two LS models and now an RX 350L. The LSs were the highest quality, lowest maintenance-cost cars I've ever owned. I have recommended Lexus to friends and family (in Atlanta, Louisville and here in Hilton Head) for years and several have made purchases based upon my experience and recommendations. Having said that, I have been very disappointed with the RX. I realize that it is not on the same level as the LS, but I did expect more from the Lexus brand and, to be clear, I get this car serviced as required every 5,000 miles. I just returned from the dealership having spent over $5,000 to have the radio and an "SD card" (for the information display panel) replaced. Not what I would have expected for a car that is less than four years old. Last year, there was a problem with the automatic rear door. It would take multiple attempts to get it to close successfully. We finally got it repaired, but it took multiple trips to the dealership to finally get the problem resolved. Again, not what I expected from a Lexus vehicle. After my experience with my two LS models, I thought I would be a Lexus customer for life. I had planned to buy another Lexus this fall (trading my 2005 LS 430 with 255,000 miles) in for a new one. Now, I'm rethinking that plan.