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2020 Mazda CX-5 consumer reviews

$25,190–$26,590 MSRP range
side view of 2020 CX-5 Mazda
(144 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.9
  • Performance 4.8
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Mazda CX-5
Shop the 2020 Mazda CX-5

Amazing Product

Second CX-5 first one 2016 sport model SUV , Upgraded to a 2020 grand touring could not be more amazed how great this vehicle is.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best part is the Bose speaker system

I’m enjoying this car. It’s comfortable, quiet and has great sound. Those are the things I was looking for with all wheel drive. I’m happy.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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My New Mazda CX-5 Has Me X-cited!

The ride is so smooth even on roads that have been abused by winter. I love both the exterior and interior style because they exceed my expectations. I owned my last Mazda for 10 years and will keep my new CX-5 forever (or at least for the next 10 years).

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Can't say how reliable it is.

I had the same model in 2016. Comparatively, I like this exterior and interior, especially the location of infotainment . The 2016 seemed to have a little tighter drive and more pick-up.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best mid-size SUV for the $$$

I LOVE this SUV. Great performance and handling. Comfortable doesn’t do the interior justice. This is the Grand Touring Reserve so it has AWD and Turbo, it moves and is sure footed!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Still to early on to add additional comments

Fully loaded and great value without paying an overly excess price. Heated seats, heated steering wheel, excellent interior styling, great acceleration, fun to drive. Love the smooth ride!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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We are happy to be owners of our second Mazda CX-5

We were pleased with our previous CX5 and love the new features on our 2020 such as heated steering wheel, folding side mirrors, heated and cooled back seats plus the turbo.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Best vehicle I’ve ever owned!

Stylish, comfortable, amazing driving experience, safe, great gas mileage, roomy for 5 passengers, great for kids and car seats, great sound system! It’s all there! I purchased the 2020 CX5 AWD Touring with Premium package...upgrades all around! Just love it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Good bang for the buck

Meets all the needs for a midsize SUV. Engine provides good acceleration with quieter ride than other equivalent vehicles. The exterior styling beats the others.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Still learning it, but loved my last cx5.

I am thrilled with all of the changes to the cx5. I love all of the extras I got with the premium package! Why not??!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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