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2011 Mercedes-Benz R-Class consumer reviews

$50,240 starting MSRP
side view of 2011 R-Class Mercedes-Benz
(21 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.3
  • Value 4.3
  • Exterior 4.4
  • Reliability 4.5
Explore the 2011 Mercedes-Benz R-Class

Worst car buying experience

Too many problems in two weeks of buying can't get any help from dealer. If I call they put me on hold. And never pick up.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
9 people out of 10 found this review helpful. Did you?
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love it & it's NOT a minivan

It's a Benz so it delivers as one would expect. The ride is nice and the interior is so flexible with the seating. With 77,000 miles it feels and looks brand new! Love it. Our new traveling car. Let's go on a long trip.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
3 people out of 4 found this review helpful. Did you?
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r-class very roomy for a 6'3" person

met all of our travel needs, mileage was an easy 21 mpg on mid grade; I rode in the rear as a fairly large man @ 6'2".

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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It's a luxury car/van/tank!

It's like driving a low riding, luxury mini van. Drives like a luxury car. Functions like a minivan. Safe as a tank. Never felt safer driving any car. Love the 2nd row bucket seats for kids. Lots of room, and none of the, "Stop touching me!" The kids can climb through to the third row, which is convenient (when stopped of course). Massive cargo space to tote sports equipment and groceries, and lawn chairs - you name it. Designed for a family with plenty of cup holders which everyone knows but might not admit, is very important. Mercedes high quality materials. Cleans up to like new. Love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Great for growing families

Plenty of room even if an adult is in the back no problem traveling with the whole family. Moderate on gas.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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The minivan that isn't

Just purchased, 2011 R350 model with 47K. Can't vouch for reliability yet. Clearly the 2006/7 models had some major issues but the 2011/2 gasoline models seem to have their act together. Apparently all the Bluetec diesels are engineering disasters - so stay away! My vehicle is a single owner with a clean CarFax. No apparent problems or repairs. An amazing value if you're comfortable rolling the dice on an off warranty, luxury vehicle. They simply don't make an equivalent today. It's a minivan without the van or stigma attached (yes, that matters to me - don't judge)! Last chance to find a low mileage version - not many produced so you better act fast.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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room for a family & style/handle of a sports car

3 rows of room in the R Class Mercedes Benz so there's room for a family or friends. The handling is like a sports car with a sleek design. 2011 Mercedes got it right, but watch for the Air Suspension in these cars it can be a very costly repair. Before 2011 it was an issue. They perfected it in the 2011 & 2012. No longer sell this design in the USA after 2012. Take a look at one & you'll love it. I love mine.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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AMAZING

This car was the best car I've ever owned. It had enough room for me, my husband, and our triplets and all of our stuff. It may not have been the best looking car, but it was definitely better than a minivan in style. Unfortunately, our car was totaled a year ago while we were taking a road trip to my native Kansas on the Interstate 75 heading north, with my whole family inside. We were T-Boned by a large pickup truck, but everyone in both cars was fine. If they continued making this car, we without a doubt would have repurchased it due to its ability to keep our family safe.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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What else do you want, and they quit making it!!!

Ok maybe it is not the most sexiest car on earth. But it drives so smooth on long trips. I never get out after 5 or more hours driving and feel like I am broken. It is the right height for me, SUV is too High and a sedan is too low. The bluetech diesel is nice and gives me with the Michelin Tires (summer) on 125km/h mostly better than 7.9/100. It is time that the German engineers will work on a successor of this excellent and comfortable workhorse on the highway. I own it now for almost 4 years, the only bad thing was a blown bellow and some oil leaking, all within warranty (extended). But I still like this car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Real Comfort

The first time I saw this car many years ago I was not a fan. It reminded me of a minivan, therefore I bought a Pilot. Fast forward several years, some fine tuning of the exterior, and my twins getting older, I love it. I'm 6'3 and my girls are tall as well. We take many road trips and need much leg room for comfort. This car by far exceeds my expectations. I love the smooth drive (not like a truck) and actually like the look of it now. Also, the understated power is a nice plus. I still have the Pilot, but my family says this is my "I'm to cool for a minivan" ride! The only downside is I wish it had better gas mileage.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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