Used cars for sale near Hillandale, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Patricia Dasari was a very good service provider highly recommended!! Everyone at this facility was professional and polite. Overall happy and satisfied with the services provided.

This is my first Volvo and although it took a while to get familiar with the controls, I love it! The side and rearview mirrors, warning sounds and lights have taken care of blind spots that are usual in a larger SUV, and have prevented accidents. The ride is still so smooth after 3 years, I can easily read a book on long trips. The front and rear seat adjustments allow everyone to be comfortable. We are glad for the bumper to bumper 5 year coverage we bought at purchase, and they immediately fixed any minor problems we've had over the last 3 years.

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

This truck is bulletproof. Good ride, good handling more than adequate power, on the noisy side. A great vehicle for work or general driving. Thumbs up

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

This is a fun car and a nice drive, would recommend for anyone looking to buy a newer car on the market. Looks great and drives great.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

Got this car as part of a trade with my 2013 Chevy Malibu. It's not a bad car did have a few issues with the spark plugs that came out of nowhere. And they had to be replaced along with a few other issues but outside of that it's been a pretty reliable car that has gotten me from point a to point b. Everything works well the Bluetooth has worked wonders along with the seats being comfortable and it drives smooth.

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

The facility was comfortable and clean. The Service rep did an outstanding job of updating me on my vehicle in a timely manner. Excellent customer service!

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

My initial visit to Waldorf TOYOTA was for a recall. I made an appointment and arrived promptly. Upon arrival, I was given a 20-mile checkup and a fix for a minor issue. I was also contacted regarding the status of my vehicle. Later, I was informed that the vehicle was ready for pickup. Overall, my experience at Waldorf TOYOTA was great. I have no complaints about the atmosphere or the politeness of the staff. The coffee was also excellent, thanks to Waldorf TOYOTA.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Had experience of buying my x5 yesterday. Our sale advisor Karen was very good. Nice, friendly and very attentive. Thank you, Karen.

Been driving my new Santa Fe XRT for 40 days now. The vehicle is great and has been useful for me. The financing process with Hyundai Motor Finance has been positive too. No complaints. Love my new family SUV. My dog loves it too.

Fu� a AutoNation dulles Va, Josu� me atendi� y pudo resolver todas mi inquietudes, hicieron cambios de piezas a mi carro de una manera eficiente.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

Excellent!!! Everyone was polite, courteous & customer service was superb. Overall the buying process went smoothly. Definitely would recommend the dealership to others & Definitely would come back.

I have a 2020 1500 RST with the 5.3 engine and 8 speed transmission. My truck now has 67,000 miles. The acceleration is outstanding and smooth from gears 3-8. Probably could use more torque for gears 1-2, but not weak by any means. I have had no mechanical problems outside of the clunking rear suspension which was fixed by retorqueing the rear leaf spring suspension bolts. Other than that minor issue, it has been very reliable. I have heard these transmissions have had issues, but nothing that has caused issues for me. It has the 60-70 MPH shutter that is common to these transmissions, but I have learned how to drive to avoid the shutter, as I did with my 2011 1500. Overall pretty satisfied at this point. Comfort and amenities could be better for the front seats for the price, but I bought it knowing that. FYI my front brakes at this point are still 50%, and I have invested very little outside of a few fluid exchanges and routine maintenance. Excellent fuel mileage: 20 mpg with 50% highway vs city driving.

I’m in the process of ordering a volvo fleet vehicle. I stopped by the silver spring MD Volvo on two different occasions and each time I was greeted by Patel. He took the time to review the key features, pros and highlights of every vehicle on my list. I would highly recommend working with Patel if you are in the market for a Volvo. He was honest, genuine and willing to help even when he knew I wasn’t in the market to purchase a new vehicle. Thank you Patel!

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

Like other reviews I love this car! Comfortable, stylish, it’s inherently a Honda so likely reliable. Gas mileage not great but better than MDX of the past which weren’t nearly as fun to drive! Highly recommend this Acura. Haven’t owned one since I had a 2008 TL but I have the same happy feeling whenever I drive it, now in a very different life stage!

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.