Used Acura RDX Technology Package for sale near Severn, MD

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

My review is all positive. Particularly we LOVE the Sound proofing inside the car. Only negative is it is GAS HOG! It is BIG and sometimes I feel bulky. All the features are sometimes difficult to remember how to do what. Navigation system is "goofy" at times claiming it does not have such listing..

Real professional a great job of explaining my warranty positive energy had me in and out didn’t had to wait long when l was in the waiting area

My wife and I absolutely Love our RDX. Unfortunately we recently had a mechanical issue and the part is on back order, 3 weeks later and still no part. So our vehicle is great but not sure about corporate??????

Thanks Acura for taking great care of my car for years and years to come! Mr. Washington has done an amazing job with keeping me up to date on all my appointments and future maintenance! I LOVE ACURA

My third RDX.Purchased in 2018 Was the last year of the 6 cylinder.My first was 2008 turbo 4 cyl.awd.Great car and peppy.Second was 2013 6 cylinder.Even better than the 4 cyl turbo. Now 6 years into my 2018 rdx I have no regrets.Love the peppiness of the 6 cyl and I'm using Michelin Cross Climate 2's for 2/3 of the year and michelin iceX for winter driving in NH. I know I could get better gas mileage with a hybrid but am unwilling to go to a lesser performing vehicle. I never have dealer service but go to a local mechanic for all maintenance. I love this car! Has 105,000 miles.

I recently bought a 2021 Tesla. I buy most of my cars online and sight unseen. The bottom line is that I had a great experience with VINs. Louis and Corey were great and worked through several unanticipated issues with me. They were honest and would not give me the car until it was in pristine condition. I have never written a review but felt compelled to do so because of their attention to details and desire to be customer centric. I highly recommend VINs! Andy S. Indianapolis Indiana.

By far, the best vehicle I owned. It is just so comfortable and fun to drive. I purchased the Advanced model which has more bells and whistles than I could ever imagine. The only thing it doesn’t do is drive by itself..

Excellent experience working with this dealership, they were very friendly and helpful throughout the entire process. Thank you Star Cars, I love my new car.

This car meets all my needs I’m a very happy customer. The minute I saw this car I feel in love with the vehicle. Beautiful SUV

Compared to other dealerships, there was a better selection of new cars. It was a great experience from start to finish, from sales to finance and insurance. I got the car I wanted for a fair price. My experience was great.

Fernando took great care with us...He worked with our budget He and the group were very friendly and professional. The process took about 2 hours. Definitely will return to this dealership in future.

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

Perfect for all my needs... I am loving my car and enjoying every moment I get to go places or for long drive... always waiting for sunny weather so that I can have the sunroof and moonroof open...

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Wonderful and very safe car. This is our third RDX so we are more than pleased with about everything this car offers. It is so easy to drive, very comfortable, uses regular gas and looks nice too.

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

I just bought the car one day ago. So I can't really tell you about reliability over time. I will say this: this car is the beautifully styled, very classy. It provides comfort like no car that I owned before. It's almost like floating. I have get used to all the bells and whistles. There's a lot of them. I'm happy with my purchase.

My son and I had a Great experience working with Sam and Stacyon the purchase of our 2025 Acura Integra. The car/price was well represented and the sales staff (Sam) was so helpful, even replying to email and answering questions after hours. The price was so competitive that we flew from Cincinnati to Maryland to make our purchase from Chevy Chase Acura. Special thanks to the sales team Sam, Stacy, and Cuneyt (Finance) for making us feel at home, even though we were three states away. I highly recommend this Team. Thanks so much from Your Cincinnati connection, Ray and Owen!

I love my Acura RDX. To me. It's like a luxury vehicle, love everything about it. If I ever got a new SUV, it would definitely be another RDX

I had an outstanding experience thanks to Mr. Washington! He went above and beyond to make sure I was taken care of — from providing me with a wonderful loaner car to keeping in constant contact with daily updates on the status of my vehicle. His professionalism, communication, and genuine care made a stressful situation so much easier. I truly appreciate his dedication and support throughout the entire process. Thank you, Mr. Washington!

James has always been my go to, when it comes to my service. He is the person to ask for.

As a owner I highly recommend this vehicle I've had zero issues with mine and I'll purchase another new Acura in the future quality without compromise

I had an appointment for service. Vehicle was serviced, the car was cleaned inside and out and was ready before recommended time with a thorough look over. Service tech was very knowledgeable. Once done, I felt as if i received special treatment. Lol

AS usual my service rep Gage did an outstanding job. He explained the needed service and answered all of my questions. He is an asset to Laurel Acura

I went through the processes inquiring about a vehicle and although in the end I decided on a different one outside of this dealership, I felt the the whole process was very transparent, no hassle, courteous, and professional. Kudos to Julian! Down the line when it’s time for another vehicle, I’ll be revisiting Rosenthal Acura.

Very happy with the process, Overall took 2 hours to leave with a car. Very straightforward. Cool & calm staffing. Was helped my Nikkia from Rosenthal Acura & can say I am very delighted with the experience. 10/10. She maintained communication from say 1 of me reaching out about interest in the car & its specs. So that went I went in, I knew everything about the car itself & she made me feel assured that I was in good hands

An Acura is a good car, and the price and features are luxury class and comparable to Audi, BMW, Lexus, Volvo, Infiniti, etc. But where you buy your car / service your car matters, and the Sterling McCall dealership is NOT recommended at all. I was treated 10x better at a Honda Dealership with my last purchase, yet an Acura was supposed to be a luxury or upgraded level of professional service; Not even close.

I was talking to to John Fetty who Succeeded convincing me to come and get a good deal but unfortunately the day I went there he was not around but Victor help me out through out the process and now I have my new Acura RDX . Thanks to John Fetty and Victor

No pressure sales. Greg R. was great to work with and we happily bought our new (used) car from him. We would go back.

Great Dealership and Even Greater Staff. Maurice Kazadi (Salesmen) and Ralph Kolius (Sales Manager) were Helpful and Very Easy to Work with. Definitely Won A New Customer for a Long Time!

One of the main reasons I was interested in the RDX was its safety ratings and features. I am very pleased with those features and warning, I think they work well. I like the way the RDX looks and drives. I thought I would miss it not being a 6 cylinder engine but the 4 cylinder turbo is fine. I’m very happy with my RDX.