Used Acura cars for sale near Batavia, NY

Excellent experience, actually gave us more for our vehicle than originally offered. Would definitely recommend this dealership and do business with them again. We live a distance away and they even delivered our new vehicle to us, which was amazing!

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

Stephen is always accommodating and very pleasant to deal with he has exceptional customer servicing skills and strives to thoroughly please his customers. He is a great asset to the West Herr organization and can be counted on to have consistency throughout all of his servicing efforts.

I had a 21 TLX advanced with the 2.0 L four-cylinder turbo and in 2023 I traded it for the TLX type S. What a shockingly different car. Granted the car probably has about 75 hp less than it should from the factory but, it’s easy to tune and mine is in the 435 hp range now. It was a great car to begin with and now it’s even better. There are a couple nagging issues with it: the brakes rattle, the Brembo brakes upfront, the pads on the inside, rattle like a bad ball joint whenever you hit a bump. The dealer couldn’t fix the problem and Acura told them “that’s the way it is, they are performance brakes“ well that’s a bunch of hog wash so I fixed it myself. Just an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that IJust an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that I am concerned about: the rear suspension plug for the adaptive suspension can get corroded over overtime and the entire car needs to be stripped apart to replace a wire harness. I haven’t had an issue with this, but I did grease my rear plugs just to be on the safe side. And these cars are known to have transfer case issues, resulting in a transmission replacement. Again, I haven’t had that issue, but the car only has 9000 miles on it. Just things that I am concerned about long-term as it seems Honda/Acura reliability, even though better than anything out there, isn’t what it used to be. But this is a fantastic car! And I would absolutely buy it again.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

Equip with a beautiful duel clutch transmission, this car feels amazing to drive, up until about 40, where the early gears start to lag, but as suggested sport mode or down shifting solves this. Coming from a Honda civic 2017, I can say this car although slightly dated in the inside, feels loads more powerful and comfortable. With seats that hug your body, giving you one of the most comfortable seats out of any car period. The ride itself is great too, although a tad stiff, which in it's self gives it good handling and corning in return. The only big con is the interior is a little dated compared to newer cars, so not a whole lot of smart phone integration besides aux, usb, or Bluetooth, although this means less issues with electrical issues like my old Honda had. Overall I couldn't recommend this car enough, as when buying used it is far cheaper and better than comparative civic models like the ext or si.

I have not bought from the dealer but there is a great selection and the owner of the dealership is who you deal with . I’ve looked at several cars there for my daughter . Just waiting for the right one .

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

I bought it new in January 2015. Three month later my wife and I drove it from Orange County, CA to Quebec. Across the lower US states, up the East Coast to Newfoundland, then Quebec. Down the Canadian side to Niagara Falls and on to Ohio (once our home state). Up through MI upper peninsula, the Dakotas into Saskatchewan. Across lower Canada to Vancouver and all the way down the West Coast to home. Averaged 33 mpg over 15,000 miles in 69 days. NEVER a problem! Still own it and now it's at 89,000 miles. New tires, brake pads, oil/filter is all I have done. It's my 8th Acura since 1989! Excellent cars!!

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

I bought my car in 2016 with 40k miles on it. I've owned it for 9 years and it now has 183k miles on it! The engine still purs like a kitten after all these years. It's a very reliable car with plenty of power and awesome performance, especially around the corners! It's a really fun car to drive and I look forward to adding plenty more enjoyable miles to it! Worth every penny!!

1 of the easiest car buying experiences I've ever had. Eric took excellent care of me, he gave me what I wanted for my trade in. Car is everything he said it was. Will definitely recommend

I loved my 2013 Acura ILX! This car is incredibly reliable. I drove mine for 7 years with minimal, standard maintenance. Would still be driving it, but upgraded to a larger vehicle for a new season of life. I would recommend this car 100 times over. Great gas mileage, low maintenance, and amazing feel of a luxury vehicle.

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

I'm not sure what to think of acura. I had the acura 22 ILX until I saw the Integra aspec. I have only had it for 8 months and the air conditioner unit got a leak. I'm not sure if it's a recall or a fluke. I hope it is the only thing that goes wrong. I Love My Car. ❤️

Very good service, a little pricey but it’s a BMW , we all know repair on BMW cars are expensive, good over all good service…

I have purchased a 2024 Acura Integra ASPEC Tech Package. I originally was going to get a base, but after researching every person who bought anything under the ASPEC Tech was disappointed. The price difference over the course of my loan was not enough to justify getting anything lower. Now here’s the thing, you have to come into this not expecting a top of the line Lexus for Acura money. You get what you pay for. This may not have every bell and whistle, but check back in 10 years and I bet this will still be on the road compared to the BMWs and Audis out there. I honestly love the interior, I searched through all brands throughout the last twenty years. I was looking for a vehicle under 40,000 that is reliable, good gas mileage, and unique. I didn’t want to drive an accord like everyone else. I wanted something that was sleek and aggressive. The Integra filed every box for me. I was driving a 1995 Honda del Sol. So everything is an upgrade for me! I think a lot of these folks are spoiled with new technology. I dont care for what the vehicle is “missing” like power folding mirrors and other things. I mean if it bothers you that bad get out and fold them in! I never used it when I had my last few vehicles. I enjoy the seats and the interior. It is quick! It’s not a hellcat challenger but it’s not trying to be that. Integra is one of the few vehicles I’ve seen that stay true to its heritage. It is an upgraded civic and it’s not ashamed of it. That is what Integra was and is. I think a lot of folks overhyped this cars for themselves. Then when they bought one they were disappointed. I am so continent with this vehicle and I love it. I don’t ever plan to sell it.

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

Best vehicle Acura has made in last 15 years. Test drive an RDX Advance SHAWD package on sport mode for 15-20 mins and you’ll be sold. Beautiful airy cabin with pano, and the ELS sound system is killer! 2.0 turbo engine + 10 speed trans are bulletproof. Have my RDX Advance for 2 years now and will enjoy it for at least another 5 years. These are made to last, much like my 2006 TL that I have for over a decade, with 200k+ troublefree miles on the clock.

Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.

We didn’t intend on the RDX we were shopping Lexus and Mercedes . Salesman suggested a test drive and it was the quietest most powerful refined vehicle we drove. Owned for 4 years ; phenomenal reliability

This is my second suv from west her .this time I got a trailblazer. I want to thank tom my salesperson for his attention to detail and finding me the best price that works for me. I definitely will be a return customer. Thank you

I absolutely love this car. I've taken it on several 500 mile trips and it's by far the most comfortable car I've ridden in. One component many reviews do not mention is the stereo system. I have the A-SPEC, which comes with 16 speakers. It was an important reason for me choosing the vehicle, along with the A-SPEC blue pearl color. The stereo system sounds incredibly accurate and by far the best stereo I've heard in a vehicle. It could use a little more low end power to hit low end notes, yet I'm still impressed with it every time I listen to it. And it's good at replicating sound in all genres. Any track sounds good and tuned perfectly! My back has been a struggle the last couple of years and it's one of the reasons I bought the car as well. The seats are extremely comfortable and adjustable. I run hot and the ventilated seats aren't strong, but do make all the difference to keep me cool and dry. The cornering is impressive for an SUV. The torque vectoring clearly pushes you in the turns and helps you turn; very impressive system and makes it very fun to drive. We have some extremely bad roads in the Midwest and it rides better than my other vehicles (2007 TL and 2000 Camaro), but I suppose it could be a little smoother according to some people. I have no complaints with ride quality. Another great thing about the vehicle is how easy driving long distances is. With the adaptive cruise control and lane keep assist, I don't think I could go without it. I haven't driven a lot of vehicles with this system, but I have no complaints with it; it greatly reduces driver fatigue. I drove 10 hours home when I picked it up, and felt great after. Other vehicles definitely make that a struggle. What many people have complaints with is the touch pad for the infotainment system. Once I used it a few times, I got used to it. It seems cumbersome, but Acura designed it this way to keep your eyes on the road. When you realize this, you'll notice how that is true; it does keep your eyes on the road, and I'm satisfied with it. The interior likely isn't the best in class, but there certainly isn't anything wrong with it and I do find it attractive. As mentioned earlier, the A-SPEC blue pearl is quite stunning. I like all the colors, so you can't go wrong with any color, but do check out the blue and red in person; they're my favorite colors. The overall design of the vehicle is one of my modern-day favorites. The panoramic sunroof is nice and worth mentioning. I've heard people complain about the interior noise, but I have no complaints, even if I'm doing 80. Maybe there are other cars that are quieter, but I haven't ridden in one. Hopefully my review helps you with your decision. I love cars and look forward to driving it every time I get in the car. I don't see myself ever regretting the purchase other than the mpg. Just like most cars, the faster you go the worse it gets. It gets about 24 when I was doing 75 for 400 miles. If you start pushing 80, it can really plummet. I haven't taken many trips at 60mph, but it can get 26 @ 60mph for sure. I'd say it can do 27 at 55 mph, but generally 65 is the speed limit in my state. 21mpg has been the consistent number for me in the city. So the advertised mpg from Acura is accurate.

Mike was friendly and knowledgeable he made buying process super easy, got a great deal and would definitely recommend this place to our friends , good selection of cars

I have a 2013 RDX with the technology package and I now have 92,000 miles on it and it still the best car around I install performance brakes and rotors all around and 245 60 18 tires

First of all I dislike texting. However I was pleased with BMW service. I especially liked the technicians video of what was found and needed to be fixed. Very informative.

I really like my 2022 Acura MDX, it’s a luxury SUV. It’s pretty and it’s just for me. The problem, I have only had it for 22 months and the starter went. It cost us $950.00 to replace the starter, that didn’t include the labor. Thank God my husband has quite a bit of knowledge on installing starters. Problem number 2, reverse light needs to be replaced, that’s the hold panel and the cost is a whopping $500.00 and something dollars. The 60,000! mile maintenance has to be done in the next few months. The dealer charges $1,325,00, Honda charges $835.00 but it has to be done. But again, I love my car and I plan on having it for years to come.

Service as it should be uneventful service inspection sticker updated. Video of technician showing me around the car is excellent. Mazda of west ridge is a friendly and professional dealer

Like other reviews I love this car! Comfortable, stylish, it’s inherently a Honda so likely reliable. Gas mileage not great but better than MDX of the past which weren’t nearly as fun to drive! Highly recommend this Acura. Haven’t owned one since I had a 2008 TL but I have the same happy feeling whenever I drive it, now in a very different life stage!

Allen provides fast, friendly and comprehensive help when managing my service appointments. The staff exceeds expectations with the service performed on my car; going above and beyond. I am extremely happy with the work they do!

I have the 23 Acura MDX SH-AWD I love the ride and looks of it. I wished I would have bought one a long time ago . Just wished it got better gas mileage. But for a V6 aspirated engine. I shouldn’t complain. It’s comfortable, handles as good if not better than the Atlas I had.

Jason was a strong advocate when my Acura needed repair and helped out a lot.

After enjoying a 2006 Honda Pilot for over 200K miles it came time to try something different although the Pilot was still performing flawlessly. Competition was fierce with Lexus, KIA, Volvo, and others offering compelling alternatives. But in the end customer loyalty won out. The ACURA MDX has proven to be an outstanding choice offering comfort, reliability, and an absolute pleasure to drive. Also of importance the technology interface feels intuitive with a very shallow learning curve. Highly recommend.

I purchased a Cadillac 2011 DTS. Alicia was the sales person. 1. She provided excellent service. 2. She always answered the phone. Very important to me! 3. She was always very courteous, even when I was not. 4. She was extremely patient during the money transfer process. As a result I was able to purchase the vehicle. 5. The car was exceptionally clean. It ran very smoothly on the 1,600 mile trip to Colorado. I 6. I have been purchasing cars since 1962. Alicia is the best salesperson I have dealt with, bar none. 7. She was very efficient in getting the final paperwork (title, etc) to me in a timely manner. She even called to see if I received it. Very important!! Ronald R. Holland

As I said in my review, I purchased this car from this dealership in 2017. At the time it had about 35,000 miles on it. It has been a great car. It gets 25-27mpg on the highway although it only gets 18-20 around town. The seats are comfortable and there's plenty of cargo room if you keep the third row seats down. The only thing it doesn't have that I would like is a heated steering wheel. My previous car, a 2012 GMC Denali XL, had a heated wheel, and in the winter it was really great to grab a warm steering wheel. This is a great family car and I would wholeheartedly recommend it.