Used Acura cars for sale near Willoughby Hills, OH

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

This SUV is awesome. It is surprising how comfortable and roomy is yet maneuvers so well in tight spaces like parking lots. It has a 3rd row seating which I will not likely ever use but it lays completely flat, so there is no loss of room. The rear area has plenty of room for 4 bags of golf clubs. We drove it to Las Vegas from SoCal last weekend and are really pleased with it.

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

James was amazing helped me into the car I came to look at. I highly recommend north cost Mitsubishi

Great bang for the buck. I went with the Advanced package. Lots of convenience features like heated steering wheel, automatic dimming hi beams, adaptive cruise control, etc. Touch screen would be nice but I use Android Auto so most of what I do is voice command. Regardless, the touch pad is pretty easy to learn. Handles great. Sport Mode is fun to drive with SH-AWD and Adaptive Suspension. Looked at Mercedes, BMW, Audi, Lexus and Infinity. Reliability was near the top of my list so that eliminated Infinity and the 3 German cars. Just put $4500 into my wife's BMW for various repairs and wanted to try to avoid doing that with my SUV. Also wanted something to last 200K or more. Liked the Lexus but even the F Sport left me feeling like I wasn't connected to the road. That was what I liked about the Acura, it was fun to drive.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Like other reviews I love this car! Comfortable, stylish, it’s inherently a Honda so likely reliable. Gas mileage not great but better than MDX of the past which weren’t nearly as fun to drive! Highly recommend this Acura. Haven’t owned one since I had a 2008 TL but I have the same happy feeling whenever I drive it, now in a very different life stage!

Always helpful and convenient. When my tire was going flat they fixed problem no charge

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.

Renee Serino is the best sales rep. We’ve been Facebook friends a long time. I’ve watched her sell lots of cars. This time it was my turn. It took me a month to make up my mind but she never gave up and was helpful

As a owner I highly recommend this vehicle I've had zero issues with mine and I'll purchase another new Acura in the future quality without compromise

I want to especially admit Lorena Hetruc- she's just incredible, that's always a pleasure to deal with her. I'm impressed with her professionalism and customer care. She's very attentive to detail, kindly provides answers to all my questions, and even after the purchase she keeps in touch to find out if everything works well and if there are no complains. She's the best and the most beautiful sales person I've ever worked with! Great job!

I have the Acure RDX Aspec Advance. The car is absolutely gorgeous. The interior and exterior are stunning. The details inside are perfect for any car lover. The red stitching on the black leather adds just a touch of color. It’s extremely comfortable, seats have 12 way power, you can extend the bottom of the seat for longer legs, (no more pressure points while driving), the lumbar adjusts up, down, side to side. The interior accent lighting adds a nice glow to your evening rides and has 27 different color combinations. The car handles like a dream. Sport mode changes how the car handles, accelerates, brakes, the steering becomes more responsive, and handles the curves. Normal mode, makes a nice smooth ride. Comfort mode is perfect for highway driving and I haven’t been able to test snow mode yet but I’m sure it’ll be a dream. The information display gives you everything you need to know at the scroll of the button. Everything is voice activated, no need to ever worry about the touch pad, although I love that feature as well. When the adaptive cruise control is set, the car keeps you centered in your lane. The blind spot warnings are extremely accurate, lane keeping assist, warns you when getting too close to the lines before gently moving you back over, the forward braking works like a dream whether a car, person or even an animal. The heads up display is perfect especially if you have the navigation going, it give the up coming turns right on your window shield, along with the current speed limit (which changes as soon as it recognizes a speed limit sign). The RDX is a dream to drive, sit in and play with. It’s just a gorgeous car. With the sport steering while, sport mode, shift mode and the sport paddles, it feels like you’re driving a race car. I was worried going from a 6 cylinder to a 4 cylinder but with the turbo, I think the RDX has better pick up, then my 2020 Blazer.

It was an excellent experience. This is the second car I have purchased from Crown Acura. Both experiences were great. I live in Florida and buy my cars here because this dealer is so good.

We worked with Matthew Dodok to purchase an Acura vehicle at Crown Acura. He was great to work with and a true professional. Matthew will get our business again.

I have the 23 Acura MDX SH-AWD I love the ride and looks of it. I wished I would have bought one a long time ago . Just wished it got better gas mileage. But for a V6 aspirated engine. I shouldn’t complain. It’s comfortable, handles as good if not better than the Atlas I had.

Isaiah Jones was a pleasure to work with. He was able to help us find our dream job

Very clean, impressive new facility. While not a lot of vehicles in showroom, outside inventory is impressive, and Brian, our sales agent spent time and energy showing us around, and making sure we were happy with our choice. Later, Brian made sure we were familiar with controls and technology, and answered all questions. The price was in ballpark as expected. Final processing and haggling w business individual was tedious (my only gripe). We are pleased with our new vehicle.

Purchased a 2020 Acura MDX in August 2024. Very reliable, luxury, decent on gas that has a nice V6 engine. I like the 2 screen display, the on and off button for the radio is fairly cheap. Love the LED front lights! So far so good!

In the end I got the car and all Is well. First things to note, I bought a Porsche without putting my hands on it. Never purchased from these guys either. And I’m kinda particular,I already have a few in my garage, 87, 07, 15, 20 and 22. From the start know this was a 8 year old Cayenne Turbo they seemed like they were too busy to sell this old one. The product rep was a good guy but his manager seemed to a bit of a hard xxx. I did email the GM and again a call would have been nice after my email sharing my experience. He did not, he send a note back that didn’t really address my concerns other than he cleared the way for me to buy the car. Now it may have been an off day or it maybe, like so many of the Porsche dealerships. They’re pretty self important. I gave them a 4 because I got the car I wanted at a reasonable price. But as I begin to look for a gts targa it’ll probable be looking someone else.

We didn’t intend on the RDX we were shopping Lexus and Mercedes . Salesman suggested a test drive and it was the quietest most powerful refined vehicle we drove. Owned for 4 years ; phenomenal reliability

Purchasing a car from Leo was completely stress-free....this is how car buying should ALWAYS be. He answered all my questions, & when we noticed the antenna needed replacement, one showed up at my home 3 days later. More than satisfied with the service received.

My wife and I absolutely Love our RDX. Unfortunately we recently had a mechanical issue and the part is on back order, 3 weeks later and still no part. So our vehicle is great but not sure about corporate??????

Bought used vehicle,correspondence was great,transaction smooth Blake and his team treated us with personal attention and professional care, easy positive transaction from start to finish

I sold my 2004 ACURA MDX with 304,300 miles and purchased a used 2017 ACURA MDX with 95,000. So far I love this car. I am a Honda/Acura fan. First Honda had 325,000 until family member totaled it so purchased the 2004 MDX. I love MDX. The only thing I would change would have the seat pan in both the front and middle row a little deeper. It is not a deal breaker though.

Just purchased a 2025 Ridgeline Black Edition truck today at Classic Honda in Streetsboro. Jack Mullins was our sales guy and Zach C was the Finance guy. The whole process went like clockwork, very quick and efficient. Jack was a joy to work with, very knowledgeable, patient and customer focused. Zach made the financing part of the process very easy making sure we understood all documents we signed. We highly recommend you ask for Jack when looking for someone to help pick out the perfect car/truck or SUV for you.

It has a lot of features for the price point. The safety features are easy to navigate . It’s a fun car to drive , and the two screens are awesome.

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

I loved my 2013 Acura ILX! This car is incredibly reliable. I drove mine for 7 years with minimal, standard maintenance. Would still be driving it, but upgraded to a larger vehicle for a new season of life. I would recommend this car 100 times over. Great gas mileage, low maintenance, and amazing feel of a luxury vehicle.

Great experience at Honda of Cle Hts with Al, who was very helpful from start to finish and made sure to answer all questions and give us peace of mind!

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

Great experience at Crown Acura. This is my second car purchase from Crown and process was very smooth. I received a lot of attention from Crown, everyone wanted to make sure my experience was great, an it was!! Matthew Dodok is an exceptional sales professional!