Used Audi A5 Premium Plus for sale near Newburgh Heights, OH

Top notch service from the time my car was picked up to when it was delivered. Everything completed to my satisfaction.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

My wife and I just bought a new to us 2015 Audi Q5 form Josh Obenreder and wanted to write a review to express how happy we are that we got to deal with him. This dealer is by far the best Audi dealer that I have had a chance to deal with. As far as used cars go this one was immaculate both visually and mechanically. I am a Master Auto Tech by trade and Audi Certified, I drove 250 miles to deal with this dealer over any local dealer. The first thing I did when I got home was put the Q5 on a lift to install a new set of snow tires. I found all the brakes to be serviced, filters changed, oil changed and level properly set, drive belts looked new. They treated this car like a new car sale and it showed through. I wish I could go back and buy 10 more!! I will be back.

Great customer service! Will continue to utilize their service. Everyone was welcoming and very friendly.

Took our '23 Audi in for its first AudiCare servicing. We had made an appointment and arrived on time, was greeted by our Service Advisor Ed Costa, who explained what would be done during our visit (oil change and complete examination of the vehicle. We were offered the use of a no-cost loaner car but decided we'd rather wait if possible. The Advisor ensured a technician was available to start on the car and after approximately an hour later, the car was ready to go. The waiting area had a large screen TV to watch, there were magazines available to read -- current issues of a variety of good publications, not like most waiting rooms! There was also fresh coffee, hot chocolate, tea available, and the restrooms are clean. When the car was ready, the Advisor went over the list of things that were done and checked. He and all the other employees we interfaced with were friendly, cordial and professional, something we really appreciate. We look forward to having all our service work done at Audi Middleburg Heights!

Had them pick up my car for oil change and normal maintenance. Timely pick up. Showed video as they checked car, etc. Returned car, at a reasonable time.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

Worked with Ed Costa in Service and he was terrific! Rob, service technician gave a great overview, via video, of what he had done with my car and loved the video feature. Only negative was the woman who I scheduled service with didn’t have my appt listed when I confirmed the day before - but ended up being able to have my car serviced as intended

Great customer service and does great work one of the best Audi dealerships I’ve been to

Top notch customer service. The team is always attentive and knowledgeable. Highly recommend them for sales and service.

Pleased In these times, it seems customary for businesses to nickel and dime or inflate charges. I was happy to leave thinking I hadn’t been taken advantage of.

Service desk was very professional and accommodating. We will return if either of our Audis nee help.

Great service. Very professional and minimal wait time. Would definitely recommend this dealership to family and friends.

Very high prices for services, oil changes and preventive maintenance. High prices for recommended services that can take less than 15 minutes if you do it yourself, for example, air filter replacement.

They are unparalleled with their mechanical knowledge. I have dealt with them for many years and they always exceed my expectations. Very friendly, speedy and prices are always fair. They are masters at matching colors. I will take my car nowhere, but Target.

This is a perfect car for California, especially now in needing to get out to feel free. Nothing is better than driving the coast with the top down. This Quattro is in excellent condition driven by my wife who took great care of the care.

Very friendly and trustworthy dealership. Many of their staff have been there 20 plus years. Simple buying process, Matt Rutherford goes above and beyond to make you happy. Eric is service is fantastic, he has solved all my vehicle issues.

The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!

My car needed a major repair, the staff took a personal interest in finding a solution for my car's unique issue. I am thankful that Patrick kept me informed and for the Service department's hard work, my car was repaired at no cost. I'm sincerely grateful.