Used Audi A5 Sportback hatchbacks for sale near District Heights, MD

Very friendly and good staff. Joe helped me getting my new, but used, car with bery smooth transactions. The finance person was also very helpful on the last step. I give 4 starts because I was not able to talk to anyone after the service. One thing I would recommend is make sure you have all ready before walk out with the car, otherwise, it is hard to reach out to them again. Other than this, 5 star dealership.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.

Jacob Jay was professional, knowledgeable, and responsive. Great experience when purchasing a car this may.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

Overall experience was great, Sammy and Joel were super helpful but finance guy took so long with previous client, I almost walked away.

Today I had my 2014 Lexus ES 350 Mark Jacobson package serviced for the 80,000 mile checkup. Today my mechanic Camaou surprised me with a video of the work he was performing on my car. What an astonishing idea and extra tool to take care of the customer. From Scott Crabtree, to Gary Whipkey General Manager of the complex, Dawn Gary's Assistant, Sierra receptionist, to the Service Manager Kyle Claudle I offer my sincerest thanks for your superb demonstration of excellence throughout your operation. As always I have unparalleled comfort, satisfaction and extreme joy dealing with my Service Rep Hetty Stoner. She is an extremely very proactive professional and thoroughly behind the customer. Kudos to Gary and Scott for your outstanding staff. Keep up the fabulous tradition. Robert "STEIN" Rothstein Retired CIA

Jacob was very helpful and answered all the questions we had. Overall he was very pleasant and definitely made the process easier!

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Very smooth buying experience. It was much faster than previous experiences I had. The sales rep was friendly, the finance manger was also friendly and professional. They clearly explained the whole process.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I had been shopping around for an Audi and had a great experience with this dealership. Chris was informative but not pushy. Car was priced well. They worked through a unique buying situation for me and we came to a deal. Finance was easy to go through and didn?t take forever like most experiences. Facility was clean, inviting and everyone was friendly.

Great experience, I seen a car, they responded immediately. I sent a credit application and 10 mins later they called me with the approval. Sent me docs to E-sign, took my insurance card and license virtual and set up my pick up for the vehicle the next day!!! Kenneth and Chris were great.

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

I am writing to sing the praises of my Audi Rockville service technician: Juan Rubio. He couldn’t have been nicer or more professional. He explained everything clearly and kept me informed every step of the way.