Used Audi A5 Sportback for sale near Jessup, MD

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.

Stephanie Smith was my contact person.She was very personable,courteous and respectful of me as a longtime customer of Mile one.She made the experience very pleasurable.

Brian and Hassan made things right. Thank you both for your help and immediate attention. It was good. I love my Genesis thank you very much

Jacob Jay was professional, knowledgeable, and responsive. Great experience when purchasing a car this may.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

I found a dream car at Trust Auto. As name describes, they are trust worthy auto dealers. After a put deposit on a car for my wife, she changed her mind. I just flipped as I had just spent a lot of money and Minn, my salesman said they will try to refund the money. Try scared me by behold the money was refunded. That is being as honest they can be. Thanks Jesson.

Serdar is hands-down one of the best salespeople I’ve ever dealt with. Professional, patient, and incredibly knowledgeable. He answered every question I had and went out of his way to make sure I understood everything before signing. What stood out the most was his honesty—something that’s rare in the car world. The car was exactly as described, spotless, and priced fairly. I’ll definitely be returning to Bins Motor for future purchases and sending everyone I know to Serdar.

The maintenance services were completed in a timely manner and customer services was great. My service advisor kept me updated with all required work throughout the process.

Jacob was very helpful and answered all the questions we had. Overall he was very pleasant and definitely made the process easier!

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Very smooth buying experience. It was much faster than previous experiences I had. The sales rep was friendly, the finance manger was also friendly and professional. They clearly explained the whole process.

I had been shopping around for an Audi and had a great experience with this dealership. Chris was informative but not pushy. Car was priced well. They worked through a unique buying situation for me and we came to a deal. Finance was easy to go through and didn?t take forever like most experiences. Facility was clean, inviting and everyone was friendly.

Great experience, I seen a car, they responded immediately. I sent a credit application and 10 mins later they called me with the approval. Sent me docs to E-sign, took my insurance card and license virtual and set up my pick up for the vehicle the next day!!! Kenneth and Chris were great.

I am writing to sing the praises of my Audi Rockville service technician: Juan Rubio. He couldn’t have been nicer or more professional. He explained everything clearly and kept me informed every step of the way.