Used Audi e-tron for sale near Rolling Hills, CA

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

Overall a great SUV. You cannot beat the power, handling and comfort that this totally electric model offers. By far the best-driving and smoothest SUV I have ever owned or driven. Excellent refined styling, Q8 amenities including dash/entertainment system. Range on this model could be better. I’m averaging 160 - 180 miles on a charge (I only charge to 80% based on manufacturer’s recommendation). Also, like most electric vehicles, you do pay a premium.

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

Audi stayed true to its design and esthetics when it come to an electric vehicle. The car is very comfortable and totally feels like an Audi when driving. I especially like the interior and how unlike other ev there is not a giant tablet in the center of the car. I purchased the vehicle with all available options and have not regretted. The cabin is very quiet and isolates the road noise. The BO audio system is crystal clear. I typically drive locally so the range is sufficient for my weekly commute. Charging with level 2 at home is very easy and utilizing a fast charger out and about is typically 20mins. The car has plenty of power when you need it and all the smart functions such as lane assist and collision detection are very helpful. I would recommend the etron to anyone looking for an ev with luxury comfort and performance.

Great service! Was very helpful in finding the right fit for me. Jeremy got me a great deal.

I have owned etron Premium Plus for over a year now, it has been a very solid car. So fun go drive, comfortable and looks great.

Nothing like Audi Fletcher Jones, best experience! Everyone was professional and kind, highly recommended it. Ask for Karim Jalanbo and you won’t regret it.

Amazing overall. The only drawback is the range. 210miles. However, it has very fast charge (30min for full capacity). Ride quality is perfect, quiet and comfortable…much much better than Model Y.

Excellent customer service. I'm treated very well every time I visit. Waiting area is very comfortable. Daryl (service manager) is great. Kept me informed of everything while I waited.

I traded in my car for a better one at lower payments. I'm very happy with how they treated me, didn’t push me, didn’t try to fool me. I looked at 4 different vehicles and ended up with a Toyota Tacoma, car’s history was very transparent and the price for its condition was superb. Overall - very positive experience.

Matching today’s requirements and will help to end oil caused wars around the world and will improve environment in our country ! Well equipped and nicely designed!

I had a lot of questions. Emerson Molina sat with me for as long as I needed to help me understand the maintenance needed and put together a strategy to help manage costs.

Gabriel the salesman was professional and low key. Helped bridge the gap with Management and get a deal done.

A welcoming environment with a feeling of transparency and guidance. I wasn't expecting to buy a car then there, but they made it very easy.

Shawn and the team at Finesse A Car have gone above and beyond in regards to service. I have never experienced such patience and customer service like I have with them. They fixed some cosmetic issues with a car that I wanted to buy, Tal is also set to perform another minor fix to the car I purchased from them. I can’t recommend them enough, if you’re thinking about buying a used EV, please do yourself a favor and visit the finesse team! Take a look at the car you want in their inventory and they’ll work with you. We’re happy with the Tesla model 3 that we bought from this fantastic team! We may even have to come back for another quality used EV from this amazing team. Anastasia, Shawn and Tal, and the rest of the team here, you are all top notch. Thank you again.

Absolutely love that this car requires little maintenance, NO GAS, and NO FLUIDS! Looks and feels like a luxury SUV without being overly futuristic (as some electric cars look).