Used 2022 Audi Q3 SUVs for sale near Pemberwick, CT

Christopher was efficient and took care of my service needs. The vehicle was done at the promised time.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Ritsi was amazing. She was friendly and helped me and my family with our new car. She was very patient with us and helped give us a great discount. Ask for Ritsi 🤗💯

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

So far so good. Car is beautiful. Sales people were friendly, knowledgeable and professional. Everything great so far.

I was so happy with this dealership the building was so beautiful and clean.All of the associates that work there are so nice and efficient. And they all work so well together Me and my husband had a fantastic experience I highly recommend this dealership.

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

Quiet atmosphere- quick and easy process. Jenu was great to deal with no car dealer pressure nonsense.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Kristina was very helpful we the issue I hotkristina is excellent ,excellent costumer service, I will give Kristina a 10,she has an excellent customer service she is very knowledgeable.

Kristina at Audi Englewood is truly exceptional! After hitting a pothole and needing a fix, her immediate callback and reassuring demeanor instantly turned a stressful situation around. She made me feel completely taken care of and knew exactly how to manage my wait for the repair. She thoughtfully texted me when my car was almost ready to come sign the paperwork to get me back to my office quicker. Such consideration. Kristina’s dedication, proactive care and genuine professionalism are what keep customers like me loyal. I sincerely hope Audi Englewood recognizes her value and ensures their customer-facing stars, especially those who deliver high-level care in sometimes challenging situations, have the support and time to recharge. It’s because of people like Kristina that I’ve been a proud Audi Englewood customer for 13 years and continue to be for as long as I drive my Audi.

The Service Supervisor John P. is excellent. He always takes the time to answer my technical questions and service needs for my Audi A4. the service is always completed within the time promised.

The buying and finance went very smooth. The service advisors, I used Robert, were very knowledgeable. The service supervisor, John P, always helps me with my technical questions.

Overall customer service was great. They were professional and courteous. The finance department worked with me and was able to find me a creditor within an hour. Denise was friendly and helpful and also professional. I’m happy with the service I got.

The salesman Allen was so attentive to make sure he answered all my questions. He was very accommodating and made the purchase of my new vehicle so easy and seemless. Would definitely recommend this dealership.

Alex is the BEST! He treats you like family and goes out of his way to make you happy with NO xx!

Stavros was amazing. He greeted me with a smile and answered all my questions. I had a Stress free experience. Thank you

Darriel went above and beyond to make sure I found the right car for my needs. He was super knowledgeable and patient, answering all my questions. Couldn’t have asked for a better experience at Auto Lux!

Steve at was super helpful to work with! Very patient with us and the whole staff was eager to assist us in what they could. Thank you all!

Excellent experience of buying used 2019 Q7. Very recommend Patricia, she was straight forward, honest, very kind, nice, professional! Overall experience is excellent too, very nice dealer and service!