Used 2025 Audi Q3 for sale near Parma, OH

Dealership employees are always helpful and friendly. The car buying process is always upfront and easy, no pressure. Michael Baldwin and Daryl Thompson we absolutely wonderful.

Chase was my service advisor and he was very helpful and kept me informed while my car was being serviced. This was my second visit to Audi Bedford and everyone has been helpful and made my visits pleasant.

In the end I got the car and all Is well. First things to note, I bought a Porsche without putting my hands on it. Never purchased from these guys either. And I’m kinda particular,I already have a few in my garage, 87, 07, 15, 20 and 22. From the start know this was a 8 year old Cayenne Turbo they seemed like they were too busy to sell this old one. The product rep was a good guy but his manager seemed to a bit of a hard xxx. I did email the GM and again a call would have been nice after my email sharing my experience. He did not, he send a note back that didn’t really address my concerns other than he cleared the way for me to buy the car. Now it may have been an off day or it maybe, like so many of the Porsche dealerships. They’re pretty self important. I gave them a 4 because I got the car I wanted at a reasonable price. But as I begin to look for a gts targa it’ll probable be looking someone else.

My wife and I just bought a new to us 2015 Audi Q5 form Josh Obenreder and wanted to write a review to express how happy we are that we got to deal with him. This dealer is by far the best Audi dealer that I have had a chance to deal with. As far as used cars go this one was immaculate both visually and mechanically. I am a Master Auto Tech by trade and Audi Certified, I drove 250 miles to deal with this dealer over any local dealer. The first thing I did when I got home was put the Q5 on a lift to install a new set of snow tires. I found all the brakes to be serviced, filters changed, oil changed and level properly set, drive belts looked new. They treated this car like a new car sale and it showed through. I wish I could go back and buy 10 more!! I will be back.

Top notch service from the time my car was picked up to when it was delivered. Everything completed to my satisfaction.

Very friendly and trustworthy dealership. Many of their staff have been there 20 plus years. Simple buying process, Matt Rutherford goes above and beyond to make you happy. Eric is service is fantastic, he has solved all my vehicle issues.

Brendan Daniels was my sales guy and he was absolutely amazing. Texted non stop with me and answered all my questions. Give Brendan a call if you are looking at this dealership.

Took our '23 Audi in for its first AudiCare servicing. We had made an appointment and arrived on time, was greeted by our Service Advisor Ed Costa, who explained what would be done during our visit (oil change and complete examination of the vehicle. We were offered the use of a no-cost loaner car but decided we'd rather wait if possible. The Advisor ensured a technician was available to start on the car and after approximately an hour later, the car was ready to go. The waiting area had a large screen TV to watch, there were magazines available to read -- current issues of a variety of good publications, not like most waiting rooms! There was also fresh coffee, hot chocolate, tea available, and the restrooms are clean. When the car was ready, the Advisor went over the list of things that were done and checked. He and all the other employees we interfaced with were friendly, cordial and professional, something we really appreciate. We look forward to having all our service work done at Audi Middleburg Heights!

Worked with Ed Costa in Service and he was terrific! Rob, service technician gave a great overview, via video, of what he had done with my car and loved the video feature. Only negative was the woman who I scheduled service with didn’t have my appt listed when I confirmed the day before - but ended up being able to have my car serviced as intended

Pleased In these times, it seems customary for businesses to nickel and dime or inflate charges. I was happy to leave thinking I hadn’t been taken advantage of.

Great customer service and does great work one of the best Audi dealerships I’ve been to

Service desk was very professional and accommodating. We will return if either of our Audis nee help.

Top notch customer service. The team is always attentive and knowledgeable. Highly recommend them for sales and service.

Steve was a great help, making my car purchase experience easy and getting me in the car I wanted!

This Audi dealership has the best customer service! The staff is friendly and courteous. I would recommend this dealership to anyone! If you do not live by the dealership, their service is worth the drive!

Had them pick up my car for oil change and normal maintenance. Timely pick up. Showed video as they checked car, etc. Returned car, at a reasonable time.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!