Used Audi Q3 45 S line Premium Plus for sale near Elgin, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

From the moment you walk inside, you are treated likely royalty. You can tell they put Customer satisfaction at the top of mind, keeping up with high expectations of Lexus Customers. I was treated fairly, and respectfully from the start to the end of our transaction. I went back a few days later for window tinting, and was treated the same at the Service department. I can't see going anywhere else for another Lexus vehicle, or for service.. Well done Woodfield Lexus!

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

George works in the service department. He went above and beyond to make sure that I was given good customer service. When I came in, he wrote really accurate and good notes for my second visit. Thank you George and Tasca!

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Larry was Great! Awesome experience. In and out timingPlease buy your car from here. Couldn’t hvae asked for a better salesman to deal with amazing

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

Very comfortable drive and ride, has all the top shelf features for comfort, technology, safety . Sturdy buttons, interior materials are high class. Can take 89/91 grade gasoline. City drive is 25mpg, highway is upto 32mpg. oil change intervals is 10000mile . Seats in the back recline by adjustment, making it comfortable in long drives. Recently had a 14hour highway drive- was feeling refreshed even at the end of the day. The highway drive at night was not fatiguing to the eyes, likely because the glass quality must be really good compared to other brands. Wish they had a hybrid version to get better mpg or even better, a plug in hybrid version would be welcome for the future. The trunk space is small and can fit only one international size suitcase.

Excellent! Staff was courteous, friendly, and knowledgeable. It was a very pleasant experience. I will definitely check the inventory before buying my next vehicle. Well worth the drive.

My Q3 is everything I hoped it would be...... comfort, power, handling, information and looks. Makes driving a dream. Just about everything I wanted was standard equipment in the model I purchased.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Professional and friendly staff. Clean and inviting facility. Sales team are responsive and work hard earn your business.

Perfection ...no need to say more. This little SUV has the styling, juice and value that I wanted. My other car is a Bentley GTC Continental. I’m glad these two cars are made by the same folks...and it shows

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Great experience. Tommy was extremely helpful and professional. He kept me very updated and explained everything very well.

The Audi Q3 is a very good car. My daughter absolutely loves it. The performance is awesome, the exterior, and interior looks very sporty, and the grill looks amazing!

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

I have bought two new cars from this location over the past six years. First a 2019 Q8, then a 2023 SQ8. As far as the buying process goes, I was quite happy. It didn?t take hours to come to an agreement on pricing, none of the annoying back and forth between sales person and sales manager and finance manager. I have walked out of places years past because of that. I don?t want to deal with six people to get a price on a car. They also don?t give me a hard time about not financing. I normally just pay cash for my cars. I also never felt like I was treated differently because I was a woman buying a car on my own. Mercedes one time asked if I needed to check with my husband first. I left. So Audi Westmont is an amazing place to purchase a car. I also get all my service done at this location. I like to have everything done at one place so if there is ever an issue all my records are right there. The good news is, I have NEVER had an issue here. And every single service person I have dealt with there has been amazing. They?re all knowledgeable, and if there is something they can?t immediately answer, they have had an answer in a matter of minutes. My last advisor, Elena, was the nicest woman to deal with. She made this visit extra enjoyable. So polite, and gave me a realistic timeline as to when my vehicle would be done. And it was done right at the earliest end of the timeline. I couldn?t ask for anything more. I also enjoy watching the videos the technicians record about each vehicle when it?s up on the lift. It?s fun to see what the underside of the car looks like. I know that?s just the nerd in me, but whatever. Altogether, this dealership is probably my favorite out of all the others I have purchased cars from. That includes BMW, Mercedes, Acura, and a few more I can?t remember. Had quite a few cars over the years. But as long as Audi Westmont stays with this level of outstanding service, I think I will be driving an Audi until the state tells me I?m too old to drive!

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

My only negative is that the seats are very stiff in winter and uncomfortable. Without remote start it takes awhile to warm up. And you cannot leave it to warm up locked. I also find the headrest to be too far back. My favorite features 1st the sound system! I feel like I’m at my own personal concert. In addition to this the Q3 is so quiet so I don’t have to try to hear my audio book above the pot holes, suspension, and trucks around me. 2nd The luxury is in the details. Everything from the indoor running lights you can change, the lift gate level adjustment, the finer details of the wood panels and spacious interior. 3rd The ease of everything. Adaptive cruise, lane assistance, the lift gate opening and closing with just a kick, opening the doors with the key in my pocket, phone charger. 4th The technology. Oh it’s so lovely. Maps, music, customizing every little thing to my own personal preference on the dash and steering wheel. It’s a lovely vehicle. I wanted another small car but fell in love with the Q3. It is smaller so I don’t feel like I’m taking up too much space. I don’t have offspring so it’s more than enough room.

I had an excellent experience working with Paolo during the purchase of my Chevrolet Equinox EV. From the very beginning, he was knowledgeable, patient, and genuinely helpful. He took the time to answer all my questions, guided me through every step of the process, and made sure I felt confident in my decision. Paolo went above and beyond to ensure everything went smoothly, and I truly appreciate his professionalism and dedication. If you?re looking for a reliable and supportive salesperson, I highly recommend asking for Paolo!

Great vehicle; local dealership horrible customer experience Audi Q3 2020. Need to be on same page or the overall experience should be the same before and after purchase

pretty good service. always courteous and consistent.

Great all around car, no reliability issues. Fun to drive and is big enough to comfortably seat 5. I have really enjoyed this new car.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.