Used Audi Q3 for sale near Cortland, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Hoy vine a conwyay imports y me ayudaron muy bien para comprar una troca me ayudó marco es los recomiendo me ayudaron muy bien

My first audi ever. So far i have driven it for 9 months and honestly has been problem free. Great value mechanical wise. Inside styling is nothing special. Infotainment system is hyper dated; the only issue i really have is the bluetooth randomly deactivating. Over all I was expecting the q3 to be a head ache and finally its not. For a cross over hatchback suv there shockingly a lot of space which for me is the whole reason why it might be hard to part with it one day!

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

My only negative is that the seats are very stiff in winter and uncomfortable. Without remote start it takes awhile to warm up. And you cannot leave it to warm up locked. I also find the headrest to be too far back. My favorite features 1st the sound system! I feel like I’m at my own personal concert. In addition to this the Q3 is so quiet so I don’t have to try to hear my audio book above the pot holes, suspension, and trucks around me. 2nd The luxury is in the details. Everything from the indoor running lights you can change, the lift gate level adjustment, the finer details of the wood panels and spacious interior. 3rd The ease of everything. Adaptive cruise, lane assistance, the lift gate opening and closing with just a kick, opening the doors with the key in my pocket, phone charger. 4th The technology. Oh it’s so lovely. Maps, music, customizing every little thing to my own personal preference on the dash and steering wheel. It’s a lovely vehicle. I wanted another small car but fell in love with the Q3. It is smaller so I don’t feel like I’m taking up too much space. I don’t have offspring so it’s more than enough room.

Excellent as well as timely service. However, was not told in advance that paying with Credit Card would have a 3% fee.

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

These guys are great! Such honest and nice people. Helped me pick a car that fit all of my needs. Definitely would recommend AG Autohaus.

Has plenty leg room. Very comfortable feel safe in the car. Has interior components I need. Love the panoramic sunroof. The far is good on gas and he drives very well,

purchased a preowned cadillac today from marco and mauro. they made it so easy and smooth for me! even helped me get a better interest rate so thank you!!

a great car in all respects. Fun to drive. Consumer Reports recommends the 2016 and 2018 models for reliability. I highly recommend it. well built

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

Very comfortable drive and ride, has all the top shelf features for comfort, technology, safety . Sturdy buttons, interior materials are high class. Can take 89/91 grade gasoline. City drive is 25mpg, highway is upto 32mpg. oil change intervals is 10000mile . Seats in the back recline by adjustment, making it comfortable in long drives. Recently had a 14hour highway drive- was feeling refreshed even at the end of the day. The highway drive at night was not fatiguing to the eyes, likely because the glass quality must be really good compared to other brands. Wish they had a hybrid version to get better mpg or even better, a plug in hybrid version would be welcome for the future. The trunk space is small and can fit only one international size suitcase.

i was in and out.. very good experience and i will give my salesman marco torres as much business as i can.. thanks conway imports!

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

Fantastic car I love the styling inside and outside. I have had Audi‘s in the past, so I know they are fantastic cars. This one does not disappoint.

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

I have purchased two cars from this dealer the first being a 2013 BMW X6 and the second being a range rover both experiences were amazing. Both times I worked with Brandon Powe. He is extremely helpful and consistent and process was quick and smooth. Also, they have a some of the best prices I’ve ever seen for luxury vehicles my BMW I purchased from them back in 2021 I have not had any major issues out of it and it runs great. The range rover I bought for my little sister last month and she loves it. No issues at all. I have absolutely no complaints and will be back to buy my next car from them. I totally recommend this place definitely a five out of five.

2016 Q3 Quattro Prestige. Bought used at 38,000 miles. No I have 51,000 miles. I'll make this succinct. 1. Great Comfort 2. Quattro is AMAZING in the snow! I've tested it! 3. Handling is solid and fantastic (in the Prestige trim as the OEM tires are 19" and wider for much better performance). Cannot speak to the other trims 3. Mediocre engine power as stock. I have the APR stage 1 upgrade that basically increases HP by a solid 50% and it is VERY noticeable!. 4. Sound system - Fabulous! 5. Navigation is mediocre and the screen is a bit small and the placement is awkward to me. But it does work. 6. reliability - This is a big one. So far so good. I am keeping an eye on the engine (checking the oil at least once per week). There are several class action lawsuits out there for this engine (one on the timing chain and one on the pistons / rings). Keep an eye on those.

Marco Torrens was excellent and patient the entire time with the process and very polite with every question we asked, the driving test was great and even pointed directions back to the dealership easily

Not only a very good little SUV but it's just what I need at this time. I love the engine/transmission and road-holding. The ride is sporty with plenty of feedback from the road. The trunk is a bit on the small side but with the rear seatbacks down it's OK for my needs. I also love the combination exterior/interior - Florentine silver/chestnut leather - I think i am the only car like this in my hometown.

Yosimar.Navarro was very nice he is Awesome customer service was great help me with understanding everything I needed to know about my new car my service was greatly Appreciated

I wanted quality, comfort and reliability and have it. The engine purrs Audi-style but may be too loud for those who prefer a quiet engine. We'll see how the transmission & maintenance go but so far so good+