Used 2022 Audi Q5 for sale near St. Charles, IL

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Adnan and Leo did everything in their power to get me the car I wanted and I drove off the lot happier than ever! Thank you so much for everything you guys did to get me the car I wanted

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Took my mom to buy a pre-driven Camry. Car was there, clean, and ready to go. Test Drove, no issues. In and out fast, no games. No pressure. Good Sales Price. Worked with Mike Rubino, good experience! Would Highly Recommend Him!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

The service department has always been quick, especially when I use their Quick Lane service. They told me recently too that they now have a mobile unit that goes to your house or work and they can also pick up your vehicle, so I might try that next time so I don't have to take time off of work to get it fixed.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again

Kim was incredible in helping me get my repairs covered by my extended warranty! Details of service were provided and car was ready when needed.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

Julian was a great experience and very helpful liked working with him and his management

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

I have purchased 5 cars from Ultimo Motors East. All of the transactions were smooth, fast and hassle-free.

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.