Used 2022 Audi Q5 SUVs for sale near Schaumburg, IL

Hey Scott is the reason I keep coming here this man knows how to make you feel welcome and even after you buy your car he stays in contact for any question. Yesterday I had the pleasure of meeting Juan the salesmen who went to bat for me to get the best car and APR with Vic(more on him later) he was awesome with the same welcoming and wanting to make sure I was happy the same attitude as Scott. Vic and Robert not grumpy guys in an office but laid back,fun and they really worked hard to make sure my deal was the best and safe financially. If you have not been to Audi exchange in Highland Park,Il then you bought your car at the wrong place. In my professional life I am call a subject matter expert in oncology but this organization and their fellow colleagues are subject matter experts in treating ppl outstandingly and wanting to make you happy not just put you in a car. Take it from me a 2x car buyer at Audi Exchange of Highland Park,IL….run there now if you gone yet

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

This is the place for a new or used car, great service very much respect

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

I bought a Chrysler 300 from them and have not seen any problems After that, I bought a Lincoln Town Car that I did not like, and then I took it back from them after I used it for more than 4 days. They did not say no. Everyone who puts one star is stupid because they don't know how to buy a car

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

Just bought a M550i with Michael Fezatte being the sales person and he was the overall reason i got the car too on top giving me a great deal and lots of help overall. Best experience working with all the staff at the dealership. Thank you!!!

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

THE SALE CONSULANT OMAR WAS NICE AND DIDNT PRESSURE ME AND WAS PATIENT WHICH I LIKED BYING A NEW CAR ECAUSE I DONT LIKE TO FEEL PRESSURE INTO BUYING A CAR. THE BUSINESS MANAGER DENNIS R. WAS GREAT HE WAS FRIENDLY AND ALSO MADE ME FEEL COMFORTABLE AND AT EASE THROUGHOUT THE PROCESS OF ALL THE PAPER WORK THAT GOES INTO BUYING A CAR CAN BE NERVE WRECKING. BUT HE MADE IT A SMOOTH AND FAST PROCESS THE BEST THUS FAR I EVER HAD WHEN PURCHASING A CAR. THESE TWO GENTLEMEN WILL DID A GREAT JOB AND GOOD CUSTOMER SERVICE .THANKS AGAIN I WILL RECOMMEND OTHERS TO THIS DEALERSHIP FOR SURE.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

I have bought two new cars from this location over the past six years. First a 2019 Q8, then a 2023 SQ8. As far as the buying process goes, I was quite happy. It didn?t take hours to come to an agreement on pricing, none of the annoying back and forth between sales person and sales manager and finance manager. I have walked out of places years past because of that. I don?t want to deal with six people to get a price on a car. They also don?t give me a hard time about not financing. I normally just pay cash for my cars. I also never felt like I was treated differently because I was a woman buying a car on my own. Mercedes one time asked if I needed to check with my husband first. I left. So Audi Westmont is an amazing place to purchase a car. I also get all my service done at this location. I like to have everything done at one place so if there is ever an issue all my records are right there. The good news is, I have NEVER had an issue here. And every single service person I have dealt with there has been amazing. They?re all knowledgeable, and if there is something they can?t immediately answer, they have had an answer in a matter of minutes. My last advisor, Elena, was the nicest woman to deal with. She made this visit extra enjoyable. So polite, and gave me a realistic timeline as to when my vehicle would be done. And it was done right at the earliest end of the timeline. I couldn?t ask for anything more. I also enjoy watching the videos the technicians record about each vehicle when it?s up on the lift. It?s fun to see what the underside of the car looks like. I know that?s just the nerd in me, but whatever. Altogether, this dealership is probably my favorite out of all the others I have purchased cars from. That includes BMW, Mercedes, Acura, and a few more I can?t remember. Had quite a few cars over the years. But as long as Audi Westmont stays with this level of outstanding service, I think I will be driving an Audi until the state tells me I?m too old to drive!

Perfect Buying Experience. Honest. No bs. No “I have to talk to my manager” games. Just straight forward, look you in the eye, fair price for a great vehicle. Also, they stand behind their vehicles. Don’t want the usual shady dealing’s that come with the average dealership? Give them a look.

Came in with a PDC malfunction. I was so worried about driving my vehicle out of town. Jacob made It looks so easy. He put me in a loaner and fixed my car the same day.

Ian was our sales rep. He and the rest of the staff were tremendously helpful, knowledgeable, and friendly. Although we did not end up buying a car from this dealership, the experience visiting them was well worth taking the time to give them a review. We were delighted overall to not get the "hard sell" and Ian was genuinely interested in ensuring we were looking at and test driving the vehicles that were a best fit for our family. Thank you Ian and City Volkswagen of Evanston!