Used 2024 Audi Q5 SUVs for sale near Hawthorn Woods, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

Hey Scott is the reason I keep coming here this man knows how to make you feel welcome and even after you buy your car he stays in contact for any question. Yesterday I had the pleasure of meeting Juan the salesmen who went to bat for me to get the best car and APR with Vic(more on him later) he was awesome with the same welcoming and wanting to make sure I was happy the same attitude as Scott. Vic and Robert not grumpy guys in an office but laid back,fun and they really worked hard to make sure my deal was the best and safe financially. If you have not been to Audi exchange in Highland Park,Il then you bought your car at the wrong place. In my professional life I am call a subject matter expert in oncology but this organization and their fellow colleagues are subject matter experts in treating ppl outstandingly and wanting to make you happy not just put you in a car. Take it from me a 2x car buyer at Audi Exchange of Highland Park,IL….run there now if you gone yet

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

Such a professional and friendly place to buy your next car! Lainie was fantastic! Very responsive, respectful, well-informed, and patient. Great saleswomen! I highly recommend her! Everybody there was friendly and helpful! I couldn't be happier!

We came from out of state with the intent of purchasing a specific Audi Q7 My husband spoke to Omar over the phone who was very helpful in answering his questions regarding the history of the Audi. We rented a car and traveled to Chicago, but Omar was off that day, so Pete O. was the salesman that Omar handed us off to. This gentleman knows his stuff! Pete was able to answer every question with regard to the Audi performance. Even though we already owned an Audi previously, we learned new tricks that this Audi can do. After our test drive, inspection and most of our questions answered, we started the paper process, which I dreaded. However, Pete made this as smooth as possible and again, answered our multitude of questions patiently. Pete also toggled our phones to the bluetooth in the car, this was very much appreciated so we could immediately utilize these services while driving back to our home state. Before our departure, I indicated that I was nervous following my hubby back in rush hour traffic to return the rental car. I was not used to driving in heavy, rush hour traffic He kindly showed me on the GPS the location of the rental company and recommended an area close by where I could park while my hubby returned the car. It was perfect! On the way home, we discovered there was no Audi Manual in the glove compartment, we were going to pick it up, but asked him to mail it to us instead. Thankfully, it was a good choice because we were able to outrun the tornadoes and get out of state safely. I recommend Pete for your Audi needs. By the way, he lives and breathes cars, and he really loves what he doing! It certainly shows!

Elena was amazing. She made me feel like an old friend. She took very good care of me and my car. The location always live up to customer first process.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Professional and courteous sales team. They were able to get us in out with our new car.

My dad and I worked with Linden to purchase a used Audi Q5 as my first car. Linden was very patient and detailed as he explained pretty much everything I needed to know about buying a car and driving and maintaining my Audi. The facility was really neat and organized, and I really enjoyed taking the car out for a spin as well. Thanks to Linden, I'm an Audi customer for life!!

Nice folks, sales lady Lainie was very easy to get along with and although i didnt buy, id have trouble going back, except for the horrible traffic in the city.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

Everyone there was great especially my Salesman Chris answered all my questions and was willing to work with me without the usual pressure this is my second purchase from them

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

After wanting a Mazda for some time, I finely decided to make the decision and get one! Took less than 90 minutes to test drive, agree on numbers, and complete finance. Very happy with my purchase. Honest people here, straightforward processes, unbeatable trade-in values, exceptional prices, and everything about my experience was fun/ pleasant.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Trent greeted me as soon as I stepped out of my car. He told me that I was going to receive VIP treatment and he did not disappoint me. He did a presentation of both MDX that I wanted to see by having all doors open and a brief walk through and overview of the features before the test drive. He was knowledgeable, courteous, respectful and absolutely the best car sales experience I’ve ever had in my entire life.