New and used 2025 Audi Q5 for sale near Crest Hill, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

I was in for an oil change and Mike the service rep said I could also do my 40000 mile service. I got it all done in less than 3 hours. Great experience

When you think of going to a service dept you think about something being wrong. They not only fixed what was wrong but took care of things which I didn't even realize were wrong. Good job guys !!! Five stars all the way!!!

My husband and I were searching for a CPO Q3 for about a month. We found the perfect one in Westmont! This was one of the easiest car purchases we have made . Julianna is extremely knowledgeable and nice. It was such a stress free buying experience . Frankie in finance is so friendly and made signing paperwork a smooth process. Thank you so much Julianna and Frankie for helping us with the purchase of our first Audi!

Great dealership experience! I have driven a MINI for 11 years. When it was time for a new car, I was so happy that there is now a MINI dealership in the south suburbs! The team at MINI in Tinley was so nice and very accommodating! Connor was great to deal with. He worked very hard to make sure I was getting the MINI for me.

I went in for service on my vehicle and the problem was explained to me in an easy to understand manner and I was able to chose how I wanted to proceed.

I had been searching for months to find the right A8L. I had been to another dealer to look at a 4.0 in the color I wanted, but there were so bad it almost turned me away from Audi altogether. I saw on cars.com they had a car that was very close to my requirements and it was one year newer and Audi Certified. I did not get as much for my trade as I reasonably expected but overall I feel like I got a good car at a good deal. Wendy was my "brand specialist" and was very professional and knowledgeable. I recommend them as it was a good experience, which I can not often say about buying a used car at a dealership.

Amy in customer care & Tony the tech guy are fantastic! I bought my car at another dealership which isn't as pleasant or great to deal with as much as Audi Of Orland.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Great team with excellent customer service. I have previously owned BMW/Mercedes, and most recently Audi from another local dealer. The Audi Team at Orland Park got me a great deal (beating several other competitors in the area) in the exact vehicle I wanted, and made the process of trading my old vehicles seamless. While the process of buying or leasing a new car can often be confusing and painful, Peter Mangano's team provided straightforward, excellent service. It has been my most pleasant and efficient car experience to date, and they went above and beyond to get me what I needed. I am a loyal customer from now on!