Used 2025 Audi Q5 for sale near Roselle, IL

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

Always have a good experience with this team. Courteous, responsive and knowledgeable. Get quality video overviews and suggested service via email and text. Would recommend.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

When you think of going to a service dept you think about something being wrong. They not only fixed what was wrong but took care of things which I didn't even realize were wrong. Good job guys !!! Five stars all the way!!!

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

The service personnel at this location are very professional and helpful. I especially appreciate the loaner vehicle when they have to keep my car for an extended amount of time.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

I was happy with the service that I received Guillermo and Frankie were cool to deal with. It was straight forward no pressure i got the car i wanted in the color I wanted and I didn't feel pressured.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Probably one of the best car buying experiences I have had in a long time and my previous experiences at other Audi dealerships was good. Inquired about a car online, set an appointment, test drove it, got a very fair trade-in value and had the best experience at their location you could ask for. It literally is the only place I will buy a car moving forward.

Scheduling was easy. Customer service great. Very good communication from service technicians and attendants and front office. Explained everything perfectly and had no issues with my service.

Our experience at AutoNation was positive! Everyone was attentive and kind! Our salesman Bill Prince was very patient and informative throughout the process and I will be recommending him to friends and family!

I had an outstanding service experience at Audi Westmont. The team treated my car with excellent care and maintained total professionalism throughout. A huge thank you to my service advisor, Hamdaan, for his clear communication and for keeping me updated every step of the way. The work was finished efficiently. I highly recommend Hamdan and the Westmont team to any Audi owner looking for trustworthy, high-quality service.