New and used 2025 Audi Q5 SUVs for sale near Duncanville, TX

Audi Plano and my service advisor Bryan Cabrera keep my Q5 in excellent shape. I appreciate so much the video the mechanic sends to my phone as he is completing the multi-point checklist that is done every time. Bryan always explains the work that will be done that day and what I can expect at the next service. Today he went out of his way to fix my husband’s key fob and showed me what to do in the future if it happened again. I am a very satisfied Audi Plano customer! Thanks Bryan!

Troy and Carlton did a great job of making this a seamless experience from test drive to purchase. I was able to work through all of the paperwork, confirmation of insurance, financing, and out the door in less than 2 hours. Job Well Done Team Audin Plano!

When purchasing a used car, the staff in charge were attentive and listened to our concerns, and their customer service, including explanations, was very polite.

Adrian took great care of me and my car. He kept me updated on the progress of getting the diagnosis as to what was wrong. He provided an uber to get home and back to the service dept when the car was ready. It was ready exactly as he said it would be. Great customer service. Highly recommend Audi Plano service.

Excellent customer service by Bryan Cabrera in the Service Department. Dealership was being remodeled but every attempt was made to make guests and customers comfortable.

I had a great experience with my service advisor at the dealership that was Ethan Moran, he was professional, attentive, and kept me updated throughout the entire maintenance process. Everything was explained clearly, and my car was ready on time. Excellent customer service?highly recommended!

Malachi was truly outstanding to work with. From the moment we started talking, he came across as genuinely professional?calm, respectful, and focused on helping instead of trying to ?sell? me something. He took the time to walk me through what was going on with my brakes in a way that actually made sense, explaining the condition they were in, what needed attention, and what could wait. I never felt rushed, talked down to, or overwhelmed with jargon. What I appreciated most was how honest and upfront he was throughout the whole process. He laid everything out clearly, including what he recommended and why, and he was transparent about the options available. It was obvious he cared about doing the right thing and making sure I felt confident in the decision?not just getting the job done quickly. Because of Malachi?s approach, the experience felt easy and stress-free. It?s rare to find someone who?s both knowledgeable and straightforward, and his communication made a big difference. If you?re looking for someone you can trust to give you real answers and treat you with professionalism, Malachi absolutely delivers.

Adam helped me online to choose an S4. He was always polite and courteous. He kept following up with me in a non obtrusive way. He answered my questions in a timely manner and was very knowledgeable. I really enjoyed working with him at Audi Dallas.