New and used 2025 Audi Q5 SUVs for sale near Farmers Branch, TX

I had a great experience with my service advisor at the dealership that was Ethan Moran, he was professional, attentive, and kept me updated throughout the entire maintenance process. Everything was explained clearly, and my car was ready on time. Excellent customer service?highly recommended!

Malachi was truly outstanding to work with. From the moment we started talking, he came across as genuinely professional?calm, respectful, and focused on helping instead of trying to ?sell? me something. He took the time to walk me through what was going on with my brakes in a way that actually made sense, explaining the condition they were in, what needed attention, and what could wait. I never felt rushed, talked down to, or overwhelmed with jargon. What I appreciated most was how honest and upfront he was throughout the whole process. He laid everything out clearly, including what he recommended and why, and he was transparent about the options available. It was obvious he cared about doing the right thing and making sure I felt confident in the decision?not just getting the job done quickly. Because of Malachi?s approach, the experience felt easy and stress-free. It?s rare to find someone who?s both knowledgeable and straightforward, and his communication made a big difference. If you?re looking for someone you can trust to give you real answers and treat you with professionalism, Malachi absolutely delivers.

Excellent service. My appointment was on time and the service work was completed in a timely manner. I will be using this dealer again for my service needs.

Service advisor Michael Pham is very professional and very kind. I well always service my car here at Audi grapevine. Nice and clean dealership and people working there very friendly.

Michael and the rest of the team were great to work with! There was no pressure to add on additional unwanted repairs, and they even recommended for me to wait on routine maintenance. You don?t normally hear of that!!!

Anthony was great, and service was prompt. I got a ride to and from work , even to my house with no issue. Service was great

I had a great car buying experience at Audi Fort Worth. The process was smooth, efficient and I felt like I was treated fairly. I love my Outlander! Thank you so much!

Audi Plano and my service advisor Bryan Cabrera keep my Q5 in excellent shape. I appreciate so much the video the mechanic sends to my phone as he is completing the multi-point checklist that is done every time. Bryan always explains the work that will be done that day and what I can expect at the next service. Today he went out of his way to fix my husband’s key fob and showed me what to do in the future if it happened again. I am a very satisfied Audi Plano customer! Thanks Bryan!

Great customer service! Booked appointment day before. I was picked up from work (8 miles away) after my service was completed. Staff is always friendly and sub a joy to converse with.

Genuine and courteous are the two words that come to mind this is a little slice of Texas if you ask me, the folks here really know how to take care of business and how to take care of their customers

When I experienced a blowout on the highway, my service advisor, Ethan, went above and beyond to ensure I was taken care of, even while he was away from the dealership. Michael, another service advisor, assisted me when I brought my car into the service department. He is always so polite and professional. Michael stepped in and made sure I didn't miss a beat, because I was en route to take my daughter to the ER. My car was scheduled for service on Monday. When it was completed, I received a notification with an excellent video and report that provided the rundown of the repairs and service. Ethan turned a stressful situation into a manageable one, and I am deeply grateful. This level of care and service speaks volumes about their commitment to customer service. Audi is fortunate to have someone who treats customers like family. I will always drive an Audi! Five stars aren't enough!!!

My good man Mr. Calvin Titus is the man!!! Great customer service and was pleasantly engaging. We will be going back to this dealership for our next purchase for sure.🙏🏾🙏🏾🙏🏾

Troy and Carlton did a great job of making this a seamless experience from test drive to purchase. I was able to work through all of the paperwork, confirmation of insurance, financing, and out the door in less than 2 hours. Job Well Done Team Audin Plano!

Sewell standard of excellence from Tyler, Omar and the crew in the the service department to Garrett in sales. Always a great experience with knowledge staff, very much appreciated! If buying ask for Garrett.

When purchasing a used car, the staff in charge were attentive and listened to our concerns, and their customer service, including explanations, was very polite.

Audi McKinney is an exceptional dealership. I have gone to them for 8+ years. Would highly recommend them to my friends and family.