New and used 2025 Audi Q5 SUVs for sale near Forest Park, IL

Jeff handled my car's service. He could not have been more helpful. He was straightforward, told me what services could be put off until later, and there was never any pressure. The primary issue that required repair involved the interface between my phone and car, an issue that had persisted more months, despite frequent attempts to have the issue fixed. Jeff did EVERYTHING to finally make sure the issue was resolved, calling me about my phone model, asking about software updates, and requesting the relevant information to make sure that the car was serviced to my full satisfaction. The interface is fixed and I could not be happier.

I got a flat tire Sunday night. I called the service center and the automated system was able to get me in the next morning. They had my tires in stock and my dealer sold warranty covered the tire replacements that I needed. Got it all done in a couple hours.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

I always gave an awesome experience whenever I bring my car for servicing. Samir Bautista, who was the service rep who assisted me, was great.

My wife and I had the pleasure of working with Channing Greene to complete our recent purchase of our 2018 Audi Q7. Channing is a consummate professional. He helped us navigate the acquisition of our vehicle from start to finish to which made the process seam almost effortless.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

When you think of going to a service dept you think about something being wrong. They not only fixed what was wrong but took care of things which I didn't even realize were wrong. Good job guys !!! Five stars all the way!!!

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

Elias was very professional and helpful at all times. The service was prompt and efficient. He kept me informed as the service progressed. Not pushy at all.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Manny was an amazing partner in the process. Great experience. Highly recommend asking for him specifically. Very thorough and highly communicative. I?ll get my next vehicle here.

Roberto and his team did great work! Great communication and prompt service, repairs were made professionally! Thank you for your service! Will come back if needed! Thanks Audi of Westmont!

Probably one of the best car buying experiences I have had in a long time and my previous experiences at other Audi dealerships was good. Inquired about a car online, set an appointment, test drove it, got a very fair trade-in value and had the best experience at their location you could ask for. It literally is the only place I will buy a car moving forward.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.