New and used 2025 Audi Q5 SUVs for sale near Lake Success, NY

Kristina was very helpful during my service and very knowledgeable about what services was I needed for my vehicle and very easy to talk to and texted me when my car was ready.😊

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Chris; my service advisor, is hands down the true definition of what a professional Audi associate should be. He always makes every interaction quick and seamless. He always gets all my concerns handled and I am always confident with any and all of his recommendations.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

Excellent Service. As soon as I arrived for the appointment I was greeted by a staff member and checked in right away. I had some questions about future maintenance on the vehicle and all my questions were answered to my satisfaction. I would definitely bring my car here for any maintenance needs.

Jesse made my experience getting my car work a pleasant experience. He was extremely thorough explaining the maintenance needed for my car. Highly recommend the service provided!!!

Good dealership. I bought my car there. Nice people and helpful when you have questions about the car you want to buy. Have lots of Audis.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

Nothing but a good experience for the past few years since owning my Audi. Great service

Service Advisor Kristina was very friendly & efficient. Seemed knowledgeable and kept me informed as needed. Work was performed in a reasonable time.

Wilson Sanchez, thought of me and followed in a non pushy way, and considered my needs and wants when making suggestions.

A very attentive and very knowledgeable group of professionals. They negotiated well always with a respectful tone. Iam extremely happy to be driving an e-tron GT

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!