New and used 2025 Audi Q5 for sale near Wilmette, IL

Great experience, Zach at Audi / Chicago made everything smooth the whole process to trade in my car and get the Q5, refer the location to people I know

I always get good experiences in this dealership. Roberto Negrete helps me to understand repairs on my car and answers all my questions and concerns.

Excellent. Word word words word words is that enough words?this thing won?t let me submit the review without extra words and it?s irritating.

Always a smooth exchange at Fletcher Jones Service. waiting time is less than expected and communication in both, text and in person is very clear and respectful. This one of the many reasons I return for all my service needs to Fletcher Jones Service department.

We had a wonderful experience! Love my new Audi! The dealership made it an easy process. We would definitely recommend doing business with the people there.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Great job from the service team that handled my concern - two test drives to verify the fix worked. The team went the extra mile to address the issue.

I've been a customer since 2004. Every department I have dealt with has been beyond wonderful. My life in the car I currently and previously have owned. I trust the brand and especially the service department. They know their product and how to correctly maintain their cars. Being in transportation for over 40 years, I need to know my car is safe enough to drive on the road, not only for myself,but for those I share the road with. Audi gives me that peace of mind.