Used Audi Q5 for sale near Burr Ridge, IL under $899,990

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

Same day service for belts and spark plugs. In and out the door fast. I even went to the wrong branch and was still served! Wonderfully efficient.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

Great job from the service team that handled my concern - two test drives to verify the fix worked. The team went the extra mile to address the issue.

very helpful we could try more cars and they helped us also from extended warranty we recommend

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

Brought in Outback for a leaking tire. Dealership patched it for a reasonable price and added a 10% coupon.

Love my Audi Q5!! It’s the Best car I have ever owned. Great on highways with a ultra smooth ride. Great gas mileage and love love the interior. Sunroof is to die for (it spans the whole ceiling) It has great trunk storage (both back seats fold down) that can hold a lot!! Furniture, tables, etc. I have had mine for 7 years. It’s a forever car!!

No nonsense, honest and transparent pricing, knowledgeable and accommodating. My salesperson interrupted his vacation to fit my schedule and spent the time I needed to become familiar with the car, the options, the financing and the process.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Purchased my second car from Haus of Imports. They took care of me and my family both times and always got a great car. Highly recommend this dealer

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

An amazing experience. Worth the drive from St Louis. Definitely do business with these guys, thank you!

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

Friendly people in the building and outside the building too. It was nice to get coffee. Test drive was completed abd successful.

Great and honest people to do business with, very very responsive and trained personal very pleased on my deal with this dealer highly recommended place

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

Staff were all kind helpful and very professional The staff allowed me time to look at a car. Price was very competitive

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Great experience. They bring cars to like new condition before selling. Would return as a customer.

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

Always a smooth exchange at Fletcher Jones Service. waiting time is less than expected and communication in both, text and in person is very clear and respectful. This one of the many reasons I return for all my service needs to Fletcher Jones Service department.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.