Used Audi Q5 for sale near Lake Zurich, IL under $899,990

Always a smooth exchange at Fletcher Jones Service. waiting time is less than expected and communication in both, text and in person is very clear and respectful. This one of the many reasons I return for all my service needs to Fletcher Jones Service department.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I?ve received Audi service here for several years. The team works hard to communicate effectively and ensure a smooth maintenance or repair experience. They ensure customer satisfaction.

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

Erick Lopez has been our representative for service since day 1, when we leased (and subsequently purchased) both our Audis (leased 2 Q8s in 2019). He is nothing short than fabulous! He's a true ambassador for your brand and we look forward to seeing him when we visit!

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

I would like to leave this review for Chris Liszewski . He’s been amazing with helping me get my new used car. He literally helped me with every issue and barrier we I encountered. five out of five stars for Chris !

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

I got a flat tire Sunday night. I called the service center and the automated system was able to get me in the next morning. They had my tires in stock and my dealer sold warranty covered the tire replacements that I needed. Got it all done in a couple hours.

I always gave an awesome experience whenever I bring my car for servicing. Samir Bautista, who was the service rep who assisted me, was great.

Great and honest people to do business with, very very responsive and trained personal very pleased on my deal with this dealer highly recommended place

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Great job from the service team that handled my concern - two test drives to verify the fix worked. The team went the extra mile to address the issue.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

I've been a customer since 2004. Every department I have dealt with has been beyond wonderful. My life in the car I currently and previously have owned. I trust the brand and especially the service department. They know their product and how to correctly maintain their cars. Being in transportation for over 40 years, I need to know my car is safe enough to drive on the road, not only for myself,but for those I share the road with. Audi gives me that peace of mind.

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

I recently purchased a BMW X5 from Todd at the TAB autobrokers and I had a fantastic experience. Todd was knowledgeable, very kind, professional, and went above and beyond to make sure I found the perfect car. He answered all of my questions and made sure I understood all of the features and options available on the X5. The financing process was smooth and straightforward, and Todd made sure I got a great deal on the car. I would highly recommend Todd anyone in the market for a car.

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Same day service for belts and spark plugs. In and out the door fast. I even went to the wrong branch and was still served! Wonderfully efficient.

nice dealership, crew were very accomodating. Highly recommended. Armando and Sebastian are very helpful. Service are very good. Smooth transactions. Easy to set appointments and to order parts.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!