Used Audi Q5 for sale near Tanglewilde, WA under $1,000,000

The only circumstance in which I chose to write reviews are when something extraordinary has happened. This is precisely what has occurred, and is solely based on my experience with James Buhl within the sales department. From the moment I first called I was amazed by his professionalism, honesty, and immense knowledge about Porsche. Buying a car is often an arduous and intimidating process, yet James managed to foster trust; which ultimately made my family's car-buying experience as painless as possible. In fact, on multiple occasions he even chose to go above and beyond what was expected. His actions alone have made this process unforgettable, and I am deeply grateful for his support and expertise. If you're interested in buying from Porsche of Tacoma, I would strongly urge you to ask for James. As a matter of fact, I would trust no one else to deliver this caliber of exceptional service.

Seriously… I highly recommend Audi of Tacoma as a dealership to buy a used car. I’ll tell my story below but first I must say that I read a bunch of these 1 star reviews and found the result of my experience to be just the opposite. Why? Mostly every experience is what you make of it. Sure some things are out of one’s control but patience and a positive attitude are central to turn a difficult situation into a success. I am a 59 year old BMW driver in California. I bought a long awaited BMW from Audi of Tacoma with a 3 month 3K Mile Warranty included… and I used it. My experience involved 4 guys… Spencer, Devin, Norman, and Darren. Spencer was hands down the best used car salesman I have ever worked with… very responsive, on-point communication, caring and attentive customer centered service from beginning to end. Can’t say enough about this young man. My experience with Devin was fairly short as I paid cash. He is a professional finance manager, thorough and efficient. Norman helped me secure the roof-rack keys from the former owner which might seem like a small insignificant task but is and will prove to be extremely helpful. My primary business was with Darren - General Manager Audi of Tacoma. This 2016 BMW 328d (diesel) wagon is a coveted machine - 14 for sale across all platforms in the entire U.S. and Audi of Tacoma had one of them. Unfortunately I discovered it had a very expensive transmission problem. Briefly, the start/stop feature would force the car into Park at a stop light causing me to have to re-engage into Drive mode - posing a potential safety issue. The part needing replacement was the Mechatronics unit - which sells for approx $5K. My business after communicating with Spencer, was obviously and appropriately with Darren. In short, after some patient dialog and a few meetings with his executive team, Darren agreed to fully pay for the Mechatronics replacement - under the 3 month 3K Mile Warranty. No, this process wasn’t easy - nor fast but I’d say through it all I found that Darren is not only a results-oriented and caring GM… but quite the “GentleMan” I’d say. A sincere “thank you” goes out to Audi of Tacoma and The entire Larson Automotive Group. I now drive “consistently” one of the best cars on the road to date. ;-)

We are an hour from this dealership and were unable to test drive the car I wanted for a few days. I dealt with Chloe, she sent me videos and held the car for me. She was great & made the process easier. Their sales tax is very high so prepare for that! Overall it took 4 hours or so and I got the car I wanted, felt good about the deal!!

I was working with the VW division of Larsen, who contacted me with a recently available ID.4. He put me in touch with AJ at the Audi division where the car had been turned in by a previous driver. Both salesmen were pleasant, professional, and collaborated in helping me find a time to visit, test drive and ultimately purchase a 2023 ID.4. The process was smooth, and though all transactions take time, I was able to drive away with the "new" vehicle. AJ helped me set up the electronic interface with my phone, and activate my VW app to customize the experience. We even activated 3 year free charging that had not been used by the previous owner. The price was reasonable, I turned in my old car, and drove away. All the staff were very approachable, and efficient. The Audi dealership clearly caters to a higher end car market, above my price point, but I would recommend the dealership to anyone interested in such cars.

Our salesman at Audi Tacoma was great! Justin Howe is his name. He is one of a kind. Helpful, attentive, and helped us get what we needed. He was willing to go to bat for us to make sure we got what we needed. If you need someone who listens to the customer at all times, it is Justin.