Used Audi Q5 for sale near West Covina, CA

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

Great job from Freddy Lopez from start to finish. I felt accommodated in all aspects by him. He had great knowledge and was very informative during the process.

We had the pleasure of working with Omar Al Homsi and Luis Jimenez, and both were professional, responsive, and attentive throughout the entire process. They made sure I had everything I needed to confidently complete my purchase. Rudy from the Finance team was excellent as well, clear, efficient, and easy to work with. Overall, it was a great experience. Everyone at Cerritos was welcoming and friendly from the moment we walked through the door.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Quick friendly service. Jay was Awesome! My truck was fixed fast and didn't coat much. Appreciate all of you guys. ??love yall yall the best

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

Very nice experience , everything done as promised , do not hide extra fee somewhere in paperwork . Thank you , will by the car again from them . Very different from many dealerships around .

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

I've purchased many many new cars and I know what I expect out of a dealership and a sales person. And I am familiar with how to achieve and what is a fair deal. I was very very satisfied dealing with Marissa and this dealership. I've got a new Grand Cherokee Limited in my driveway and I know I've gotten a good deal on it. Good job Marissa. You know your stuff.

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

Just bought my car from Carmax in Costa Mesa. Michael helped me. The whole experience was easy and painless. It really is the way car buying should be! When it's time for me to buy a car again I'm definitely going back to Carmax!

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

I cannot recommend Eddie Aguilar at California Motors Direct enough! If you want a salesperson who is terrifically professional and truly on your side, this is the guy. We drove through two counties and fought a ton of traffic to make this deal happen, and Eddie was more than patient with our schedule. What really blew us away was that he and his manager stayed late just to ensure we left that night with the car we deserved. It felt like "NO" wasn't even in his work vocabulary—he ground out the details and made the numbers work perfectly for both the lender and me. The BMW i4 is running beautifully, and you weren't lying when you said I paid below market price! My girlfriend was so impressed by how sincerely genuine the excellent service was that she is already planning to come back to CMD to purchase her next vehicle. Facts. Cheers fellas!

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE. ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY

This place is super legit. Bought my New Benz GL63 Amg. Shawn, Bang, Erika, Marlene and Tom all helped us out. They treat you like family here. Will be coming back with my wife to get the Bentley Gt.

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

I have been there few times, I have been treating with respect, people who work there

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

We did most of the negotiations and some of the paperwork online which was a real time saver! The staff was overt knowledgeable and easy to work with through the entire car buying process.

This car is what I always wanted. Some much room and so nice to drive love all the new features it has. Highly recommend it.