Used 2022 Audi Q7 for sale near Plainview, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I been a customer from Audi Englewood since 2014. Every car I lease every service is top notch with Audi Englewood the only complaint I have is they should make this dealership location should be bigger. Also to paid more attention when they service the Carwash they should dry the car better in and out. But the I am very satisfied with the service.

I've bought cars from other dealerships before, but none matched the professionalism and service at Auto Lux. Darren made the whole process smooth and stress-free. Highly recommend this place!

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Great service and great cars. Buy your cars here. Bought an AMG C43. Great car

Excellent customer service. Silver Star Motors was extremely prompt in addressing the issue with my car during my recent service visit. I highly recommend Silver Star Motors.

My husband and I went to White Plains Honda after an unpleasant experience at Yonkers Honda. From the minute we walked in we were greeted by Kathy with a great big smile. She took us outside to look at the car we wanted and even allowed us to test drive. She made our car buying experience very easy and stress free.

Great dealer ship have good customer service and they are very helpful and help you out as best they can and make sure you have a great experience Thanks a lot to the sales people

Great salesman Al addressed all my concerns with the vehicle and the purchase process was quick and easy.

Nice inventory nice experience Ask for Dolores very patient and kind service. Many cars for choose. They help me a lot and made easy all the process

Vine a ver una Chevy traverse hoy, no tenía pensado comprar pero Arturo me ayudó en el proceso mucho que me decidí llevar el carro hoy! Una Chevy traverse del 2016!! Les recomiendo el lugar, Arturo nos ayudó mucho!

Zee the service rep went above and beyond. Professional, knowledgeable and very friendly. I would ask for Zee everytime. Just a pleasure to deal with.

Great service very knowledgeable and helpful. Appreciate the help and will definitely recommend to friends

Came in today looking to buy a SRT, Ivan P very kindly helped me all throughout the process and it was amazing. Overall a great experience with great cars and people. Would highly recommend!

We just bought a CPO Q7 and were very pleased with our experience. Our salesperson Levani was very knowledgeable and was a great help. Highly recommend this Audi Dealership, worth the ride from Long Island.

Ivan p was so amazing he got me done on my third truck I will recommend everyone to go see him .. he is very formative and transparent please ask for him you will be happy with his services

This is the second car I purchased from this dealer. In March, I purchased a 22' Outlander SEL for my company car. This week I went back and purchased another 22 Outlander SEL for my wife! Travis, our salesman, went above and beyond answering my questions and finding the perfect trim and color for our new car. I was pleasantly surprised at how courteous and professional Ryan was when it came down to locking in a good price and a monthly payment I was comfortable with. This dealer as a whole has been nothing but OUTSTANDING for me and my family. This is my 8th Mitsubishi purchase over a course of 20 years. I've been to my fair share of Mitsu dealers in the past and can honestly attest to their professionalism and outstanding service.

Venimos hace tiempo a comprar una gmc savannah, ahora venimos por otro carro y el señor Arturo fue muy atento y nos enseñó muchos carros, al final nos gustó la Chevy traverse, el señor Luis y wilton muchas gracias tambien!