Used Audi Q7 55 Premium Plus for sale near Gilberts, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

Jose was very nice and personable and was willing to explain the process and answer any questions I had. The vehicle was everything I was looking for as well.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

I purchased a preowned car off the internet from Martin. They were very helpful, easy to work with and honest through the process. I feel it was a fair transaction for me and for them. I would highly recommend them if you are shopping online. The car was exactly as they said it was when it was delivered to me almost 800 miles away.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Mike Medina took care of me and my families needs and I couldn’t recommend a better place or person to buy a car from!

Although I didn’t end up making a deal with them, as I am to far upside down in my current car. I will say they were very nice to deal with, salesman I worked with was great, not overly pushy. Overall they were pretty fair and I would recommend them for a new car.

Great deals nice dealer . My wife did most of the negotiation over the phone but we did end up going in . They beat the an offer carmax gave us and took our trade . Good experience!

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

After shopping around at few different dealerships, including the big BMW dealerships... I am extremely happy that I ended up here. My salesman Andrew was not pushy and hands down extremely knowledgeable. He dedicated his time to me and answered all the questions I had. Prices are noticeably lower and vehicles are in good condition. I waited to write this review and just want to say that I recommend this dealer to anyone thats looking for a used vehicle. My X5 has been bringing nothing but happiness thus far. FYI: they do financing here and the process is so quick. Thank you Andrew.

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

I recently bought a Bentley. Dan and his team are great!! My salesman Dimitri and finance guy Ibrahim were fantastic. I couldn’t ask for a better team or service. The service they give is presidential. They treat you like family and. I will continue to buy cars for my wife, myself, and my business from them. They are great people to do business with. Top notch, classy, and good people.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Service department runs efficiently and they communicate well. I've never had any issues when I have had service here. The time estimate was accurate and they communicated during the process.

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Only had it 2 days but love it so far. Doesn’t have as much storage for a grandma who drives grandkids around. No where to put a box of Kleenex!

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Great and honest people to do business with, very very responsive and trained personal very pleased on my deal with this dealer highly recommended place

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.