Used Audi Q7 for sale near Olmsted Falls, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Thank you Gary. A+ for his knowledge and patience through this process. Good deals and the finance manager Vadin was awesome to work with.

Pavlo was super helpful, professional, and patient. He made the whole car buying process easy and stress-free. Highly recommend

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Very nice facilities, great people to work with and very accommodating. Was treated very well and was given a very fair deal on the car i purchased from them.

Purchased an Audi at a great deal and great financing. Thx Tim did a credit app on their website and was approved with in a day. Tim called appt was set. Easy transaction

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

Nathan made the whole process smooth and easy, and the team at Carface Auto Sales was very welcoming. The 2022 Honda Accord was ready to go, everything was checked, and they were very fair and straightforward throughout the deal.I really appreciated how professional and stress-free the entire experience was. I would definitely recommend Nathan and Carface Auto Sales to anyone looking for a solid, honest dealership.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Very friendly and trustworthy dealership. Many of their staff have been there 20 plus years. Simple buying process, Matt Rutherford goes above and beyond to make you happy. Eric is service is fantastic, he has solved all my vehicle issues.

What a phenomenal car buying experience!! Rick, Andrew and Myron were very helpful and took the time to explain every detail about my new purchase! I drove 4 hours from Cincinnati to purchase and will make sure my next purchase is back at this dealership! Well done guys, thanks for everything! Larry D

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

I purchased a new Chevy Colorado. The salesman was John Zvosecz. This was a great experience. There wasn't any high pressure. I took the truck for a test drive and that sold me. John showed me how all of the controls work. After I purchased the truck he took me to the gas station and filled the tank. That cost $75.00. Very Happy

Megan knows her cars and financing. Got the car I wanted. Good job. I've had good experiences at this dealership.

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.

Excellent experience. The people are working extremely fast to get you the paperwork signed and the car so you can be on your way. The place is clean and inviting.

Excellent Service Consultant Mike Miller explained our initial 1st. Schedule service for our 2026 Genesis GV70? very thorough what would be required and also informed us an important formal recall service would be included? software updates . He informed us this update was very important and it would take some extra time , We appreciate the heads up notice Mike is very helpful and the dealership should be proud of him. Mark Neely

Only had it 2 days but love it so far. Doesn’t have as much storage for a grandma who drives grandkids around. No where to put a box of Kleenex!

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

I got it from ideal auto ,it really looks likes Q5,ppl always ask me when did you get a Q5?anyway, I like it a whole lot.

Great service. Very professional and minimal wait time. Would definitely recommend this dealership to family and friends.

Worked with Ed Costa in Service and he was terrific! Rob, service technician gave a great overview, via video, of what he had done with my car and loved the video feature. Only negative was the woman who I scheduled service with didn’t have my appt listed when I confirmed the day before - but ended up being able to have my car serviced as intended

Great customer service and does great work one of the best Audi dealerships I’ve been to

Very high prices for services, oil changes and preventive maintenance. High prices for recommended services that can take less than 15 minutes if you do it yourself, for example, air filter replacement.

They were professional, efficient and timely. Alison in customer service is the very best. She explains everything.