Used Audi SUVs for sale near Head of the Harbor, NY

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

I recently brought my car in for a state inspection and oil change . Jack from service greeted me with a friendly smile and kept me informed thru out my visit . It was a great experience

I had a wonderful experience with these guys. Salesman Drew was amazing. Helped me and made the process so easy and efficient. I would definitely recommend these guys to any one.

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!

I regretted trading in my 2023 SQ5, but got a good deal on the trade value. I wanted a larger car and in reality the size of this car is fine unless you have to carry around a lot of people or cargo. Eventually, I just got a Q8, which seems like a marvelous car, too. I am an Audi guy and I hate to hear other reviewers trash the car or at least the software. I sure hope I do not suffer those problems with the 2025 Q8 Prestige I got.

Very professional,caring sales department especially Drew ,George and Jason. Trade in went very smooth-,everyone very knowledgable and friendly. I have had many cars and ONLY will deal with Audi Great Neck

Over one year owning this car and I'm still as smitten with it as on day 1. This car is still the best all-around SUV on the market right now, in my opinion. I hope to see the PHEV tradeoffs deliver more range in the future. Mine gets plugged in daily. For me it's getting about 30 ev / 330 total miles per refueling. I'm looking forward to the bigger Audi models getting the same system with larger range figures.

I brought my car in for a minor repair. The service department was professional and got the job done well. It took a bit longer than I expected, but the quality of the work was top-notch, and they kept me informed about the progress.

Great! Handy and nimble at the same time. Lots of features, bang and olafson sound system is really nice. Lots of power for the price, well executed interior, except there is very limited driver storage area, (for sunglasses, pens, parking meter change etc.) What little storage there is, allows things to roam all over the place ( especially during spirited driving😉). There is one tiny secret compartment, which I never would have known about had I not watched a review video on YouTube, on the dash to the left of the steeing column. But you can't see inside it unless you are a contortionist and it takes some dexterity to use it while moving, just have to feel around in there in the dark for a while and hope none of the other stuff you have in there falls on the floor, which happpens about 65% of the time. But aside from that and all the lane departure/ hazard gadgets going off all.the time. It's quite a capable machine, looks good too.

i bought a jeep from here and i was unsure of the vehicle i wanted at first but after i was there i was able to test drive a few different cars and figured i loved the jeep i bought i had a budget that i couldn't pass and the car was more than that budget but after i sat with Pablo we were able to get it under my budget beyond grateful for them as i am still driving the car to this day with no problems but i recently went back and bought a car for my son i all went very smooth and i don't have any complaints i would totally recommend them and i will be going back for my next vehicle happily

'22 SQ5. Great handling, even at its limits. Factory all season tires suck in the snow and ice. Super sensitive to road variations - not exactly like bump steer - more like a caster thing, although it's within spec. Same exact MMI issue as this review "Great car Mechanically, Software is Terrible November 17, 2023. Other complaint is the auto-braking feature. Very unsettling at speed. Ridiculous that you can't turn it off (resets every time you start the car). By JCS1015 from Edwards, CO"

Service here is exceptional. The people are understanding and efficient. Waiting area was very inviting and clean. From the moment I checked in to checking out the experience was spectacular. Kudos especially to steve tomaski in service!! The manager in parts was knowledgeable and extremely helpful. Great dealership.

I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

My Q3 is everything I hoped it would be...... comfort, power, handling, information and looks. Makes driving a dream. Just about everything I wanted was standard equipment in the model I purchased.

Sean was great to work. Communication was clear and prompt, he stuck to his word, and the car is as advertised. Highly recommend working with Sean and the Curran dealership.

Second car buying experience here. Even easier the second time and got a discount for customer loyalty. Will continue doing business as long as im buying used cars.

a great car in all respects. Fun to drive. Consumer Reports recommends the 2016 and 2018 models for reliability. I highly recommend it. well built

I bought a Mercedes E63 from Duane and his team. Top notch people and great service. They stayed late on a Saturday for my delivery. Great crew.

When my daughter decided to attend college in upstate New York, my funds to purchase a car were somewhat limited. After visiting several dealerships, I eventually ended up at M &A Motors. The difference with Medi (owner of M& A) in comparison to all the other dealerships, is that he LISTENED carefully to my situation instead of just trying to push whatever car he had on his lot. The rest is history. To this day, M& A Motors is my first choice when I am in the market for a pre-owned vehicle.

The Audi Q3 is a very good car. My daughter absolutely loves it. The performance is awesome, the exterior, and interior looks very sporty, and the grill looks amazing!

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Stacey, a service person was very helpful. My 2024 caligaphy needed a new transmission. As promised gave me a loaner car. She and the staff were very friendly.

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more