Used Audi SUVs for sale near New Ellenton, SC

I had an excellent buying experience when I purchased my vehicle. The service department has provided phenomenal customer service support during every visit after. I?ve owned 3 Mercedes? they have serviced each of them. I highly recommend this service team, Tyrone (Service Manager) and Sullivan (Service Advisor).

I sold my Kia Soul to Carmax a few months ago. The offer was at the price I was asking on other sites. My Soul had only 33k miles on it but pressures from my mom made me sell it. The offer came via text message and it was a super quick sale. The check was deposited without issues. It was all very smooth.

The dealership for me has provided excellent customer service. Technician Cliff Williams customer service skill rates excellent and is second to none. Scheduling service appointments has truly been stress free and the care of my care has been so professional.

They got back to me very quickly when I inquired about a Buick Enclave that they had. They were willing to send pictures and answer any questions I may have. My one downside was after the initial conversation, they never got back with me or asked to set up a test drive.

Super Professional and very courteous ! Just recently purchased my Mercedes - not from them but have gone to them for service and inquiries and so very helpful / professional and treated me with such dignity ! Super helpful to all of my concerns / questions !

The staff gives each customer their full attention. Resulting in each customer getting excellent care and Great service. You don't need 25 words to know when you receive good service.

Excellent service from Mercedes Benz of Augusta. I was greeted by the service team and they do take care of you. I am glad to use the service department.

AMAZING SERVICE DEPARTMENT!!! I start off with those three words so even if you don't read this whole review you get the point. We were traveling through Augusta GA after evacuating from hurricane Ida that had just devastated the New Orleans area. All warning lights popped up on the dash of my 2016 VW Jetta SEL and the vehicle went in to limp mode. Zero power over 35mph. On top of the destruction of hurricane Ida back home in New Orleans now I have a car that just basically gave up on me. The already pit in my stomach became even larger and only the worst case scenarios were going through my head now. A Google search leads me to the amazing team at Gerald Jones Volkswagen and the magic begins. Expecting at least a two or three day hotel stay in Augusta my service advisor Charles Davis takes me in to his service drive and assures me that everything will be alright and immediately puts one of his top techs named Mr. Chris on the case. Turns out it was as simple as a wheel speed sensor that the parts specialist Candace Betsch had sitting on the shelf in the parts department. While waiting on my vehicle to be repaired and strolling through the new car showroom I was greeted by the nicest young lady by the name of Vickie McPhee who introduced herself as the General Manager and was just as sweet as could be making sure that I was doing okay with a true concern about our safety during this hurricane evacuation. She even went as far as to introduce me to one of the owners Mr. David Jones and we had a great conversation as well. Next thing I know my service advisor Charles was standing next to me telling me that the speed sensor had already been replaced and my vehicle after being washed and run through quality control was ready to go. This my friends is one heck of a car dealership that has employed a team of people that truly care about their customers no matter where they are from or what dealership the vehicle was purchased. Keep up the good work and "job well done!"

So I have to leave a review about Brad! The energy and approach of the entire team is personable without pressure or haggling. Also specifically I was going through a big health transition and they made sure I didn’t have to add any concern with the character of the sales experience. Brad made sure I was taken care of, communicated well and wanted me to have no gray area about the details involved in the sale. Another part of this is my old vehicle had come to its end and I was concerned on multiple levels and for them as a team to express naturally a humanity and authentic engagement was comforting to say the least! I left with a vehicle that brought me joy, met my needs and I also was clear that I had a vehicle that would give me premium performance

Kash got you covered. He was very professional in the selling of my wife?s GLC 300 4matic Coupe. Kash definitely got you covered.

Gini was great She kept me up to date on the vehicle I was interested in. Good dealershio

The work was done on time. All problems solved on first attempt. Jennifer McKee was very knowledgeable and kept me informed throughout diagnosis and resolution of problems. Above professional. Thank you. Arthur(Sonny) Gay