Used Audi SUVs for sale near Waterman, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

Dealership is state of the art facility with an exceptional sales and service team. Seth was very professional and pleasure to work with on all 3 of my purchases this year. Genesis makes a quality product and I'm recommending to all family and friends.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

Excellent as well as timely service. However, was not told in advance that paying with Credit Card would have a 3% fee.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

My first EV and a ton of fun to drive. Loaded with tech but it does take a while to get it all working. Fortunately, Audi has free phone support and they are great. The car is so smart, it tells you when to take you foot off the accelerator and slows the car down when you approach an intersection with stopped traffic. Amazing! The car handles well with a low center of gravity, accelerates well and gets the advertised mpeg. My car averages 3.2 miles/KW in mixed driving which is right at 307 miles per full charge, although you should never run it down to 0%. On a 160 mile trip with some stop and go traffic, the car used 50% total charge so my range anxiety is gone. On a fast charger, it starts at 135 KW/hr slowing decreasing to 90. That translates into a reasonable 25 minutes 30-80% charge. I had great reservations trading in my pristine BMW M550i, but it turned out to be a smart move. Buy one!

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Phenomenal service and quality car buying experience from start to finish. I was sent to the dealership as a referral and GM Michael Chino reached out to connect with me right away. He was professional and sharp in his engagement. He made sure I was with the right team members and set a time for me to review vehicle options. Jay Hudson and Seth Greene partnered with me at the dealership to learn about Genesis and to find the right vehicle for my family's needs. Jay created an energetic and positive environment and Seth was exemplary in guiding me through the buying process. Each team member did their part and we were able to make a deal that was right for everyone. Quality job by all involved and the dealership itself was well kept and immaculate.

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

I purchased this vehicle preowned. For the price I paid, this vehicle definitely was worth it! As a former Lexus owner, I am accustomed to leather heated seats and other amenities, but I am definitely impressed with the speed in which the vehicle is able to leap into moving traffic on the highway. There is ample legroom for backseat passengers, even while I (at 5'10 ) am driving. Overall, I am extremely pleased with my Audi Q3.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

This car has so many features and rides awesome. It handles great and is very comfortable. I highly recommend this vehicle to anyone who is considering it.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome