Used Audi cars for sale near Thousand Oaks, CA

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

The other dealership was treating us like WE should be honored that They were helping us, we went to Beverly Hills Audi. Wow! What a difference. Ryan Bradley was amazing, honest and fair. He made sure we received all the tax credits and came thru with everything promised. We found the right place.

My first EV and a ton of fun to drive. Loaded with tech but it does take a while to get it all working. Fortunately, Audi has free phone support and they are great. The car is so smart, it tells you when to take you foot off the accelerator and slows the car down when you approach an intersection with stopped traffic. Amazing! The car handles well with a low center of gravity, accelerates well and gets the advertised mpeg. My car averages 3.2 miles/KW in mixed driving which is right at 307 miles per full charge, although you should never run it down to 0%. On a 160 mile trip with some stop and go traffic, the car used 50% total charge so my range anxiety is gone. On a fast charger, it starts at 135 KW/hr slowing decreasing to 90. That translates into a reasonable 25 minutes 30-80% charge. I had great reservations trading in my pristine BMW M550i, but it turned out to be a smart move. Buy one!

Richard was AMAZING. The process was quick and efficient and I got the Exact Car that I wanted!!!! Loved the fact that I didn't have to HAGGLE over the price of the car or my trade-in!

Overall a great SUV. You cannot beat the power, handling and comfort that this totally electric model offers. By far the best-driving and smoothest SUV I have ever owned or driven. Excellent refined styling, Q8 amenities including dash/entertainment system. Range on this model could be better. I’m averaging 160 - 180 miles on a charge (I only charge to 80% based on manufacturer’s recommendation). Also, like most electric vehicles, you do pay a premium.

From start to finish, everything was very straight forward. The staff was nice and helped make the buying process as good as it can be.

John Shamieh did a great job on the sales contact, test drive and oriention and has been extremely helpful once I my new Etron suv home.

Everything was as expected this trip, just waiting for a call on parts and a repair on a converter that needs an update

Comfort in sport mode and long trips. Fun to drive. Reliable. Audi care is awesome. Low maintenance. Very fast. Best exotic car out there. I would highly recommend this car to anyone looking for a super car

We've been buying cars from this dealership for years - four cars in total, and we keep coming back to them because of their prices and, most importantly, the service we receive during the buying process. Ash, the sales manager, is always smiling and makes us feel like we've known him for years. Hamid, the salesperson, is always respectful, understanding, and friendly. Can't say enough things about this team. Thank you Winn VW!

The goods: Perfectly blends performance and comfort. Easily gets ~40 mpg during the summer time on highway drives without sacrificing any power (2.0T Premium Plus Quattro) . DSG is pretty fun when driven aggresively. Tech still feels fresh for a 2017. B&O sound is stellar. Very reliable despite the VW/Audi reputation in the past. This is the ultimate daily sleeper in my opinion. The not so good: DSG shifts quite harshly on low speed or during bitter cold months when the car is not warm enough. DSG maintenance is also quite costly and has to be done every 40k miles. Other nitpicky items: Audi non-sport seats have pretty short thigh support, so get the sport package with the thigh extenders, they are totally worth it. The need to use infotainment screen to put wiper in service position and check oil level (yup, no dipsticks) is unnecesary. Brake pad wear sensors are annoying when they go off. Major service reminder reset needs to be done at dealership, so it can be a little pricey. Overall, I think this is one of the best cars I've ever owned. I usually like to get the top trims, but Premium Plus (mid trim) is the way to go and has a lot more equipment than you'll need. The nickpicky items I think are common in modern cars, so not really a deal breaker.

Excellent customer service and enjoy bring my car to Lexus of Oxnard for any service.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Sporty, fun, zippy. My second TT - my loss, your gain. A safe, well-engineered ride. Must see to appreciate. Detailed and road ready. High quality leather interior, heated seats, great MPG.

I recently bought a Range Rover velar. Mike was very professional and they got me approved the same day. Will definitely buy another car from them in the future.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

This was a wonderful buying experience from end to end. My salesman, David, was wonderful, as was the Finance Manager, and everyone else I met at the dealership. I plan to be back!!

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

The car was a 2 year old used car, but was meticulously cared for and lightly driven. Interior was in exceptional condition and it featured the options and color combo I desired.

My only negative is that the seats are very stiff in winter and uncomfortable. Without remote start it takes awhile to warm up. And you cannot leave it to warm up locked. I also find the headrest to be too far back. My favorite features 1st the sound system! I feel like I’m at my own personal concert. In addition to this the Q3 is so quiet so I don’t have to try to hear my audio book above the pot holes, suspension, and trucks around me. 2nd The luxury is in the details. Everything from the indoor running lights you can change, the lift gate level adjustment, the finer details of the wood panels and spacious interior. 3rd The ease of everything. Adaptive cruise, lane assistance, the lift gate opening and closing with just a kick, opening the doors with the key in my pocket, phone charger. 4th The technology. Oh it’s so lovely. Maps, music, customizing every little thing to my own personal preference on the dash and steering wheel. It’s a lovely vehicle. I wanted another small car but fell in love with the Q3. It is smaller so I don’t feel like I’m taking up too much space. I don’t have offspring so it’s more than enough room.