Used 2022 BMW 330 for sale near Malibu, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

Very reliable It’s a joy to drive.It exudes lots of power even in eco mode. I enjoyed using this car. The interior is very comfortable.

Very nice staff, I felt guided the entire time! Sammy and Rolando helped me out very much, making sure I knew what I was getting myself into and giving me the best options. They helped me buy a car and that feels great!

Lino is the Service Advisor that I always call for exceptional service. For this visit, Wilbur took care of repairing my brakes. Thank you, guys.

Thank you Tony, Javier, Richard, and Elizabeth for all your help! You guys made the process so much better than I thought it would be.

They were honest and trustworthy. The car needs a training course to operate. I wish they trained us better. It's still a 3 hour deal to complete everything. I would recommend them though.

Excellent cordial service. Matias Khachatourian was amazing and attentive and was readily available. He was helpful

Great dealership. Always a pleasure to come to Rusnak. Josh in service is a true professional. Waiting room and environs are wonderful. Great coffee and very comfortable.