Used 2023 BMW 430 Gran Coupe i xDrive for sale near Queens, NY

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!

Audra Patel is a trusted BMW sales representative. Her knowledge of the cars is plentiful and her caring for her customers is genuine. Sabrina in the business department really went the extra mile for us and because of these two women we will go to Haberstaad BMW for our next car. In addition, the BmW “genius” Jason is a pleasure to work with and always extends himself to us.

Excellent… Rimla, client adviser, she is very knowledgeable, cooperative and knows the demands of client to the satisfactory level.

I have been working with a sales specialist/BMW Genius James K for an i4 (stunning Dravit Gray w/red interior) at Habberstad Bay Shore BMW. James is incredibly knowledgeable, very customer service oriented and always responds to any inquires, truly personal treatment. I had a question on pricing that he escalated to the Manager Larry and they accommodated best market pricing even in this difficult market. Habberstad BMW is farther from me than a local BMW dealer but I will use them because of their customer loyalty. James went to bat for me on pricing and this reinforced that the relationship is more important than just a few dollars. A+ to James K. in sales and Larry in management for their customer care. I would highly recommend James if you need a car.

Great spot to buy a car! Very professional people but laid back at the same time! They are not a high pressure sales place trust me. I highly recommend.

Impressed by the dedication here! Hunter Tremaine was smooth, and Luke ensured I understood everything. They truly live up to the BMW promise. Buy here!