Used BMW 530 i xDrive for sale near Wilmette, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Liked the outside design, I got the M package, red calipers etc... Not use to having a gear level, miss my analog gauges In previous 5 . Top of dash grill has a cheap feel, plastic.

Professional and courteous service with Jovan Rueda. Honest and expeditiously handle my requests with the lease. Will recommend visiting this dealer ship and asking for Jovan Rueda.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Almost 4 years of driving experience, 35000 km , reliable, gas saving, quiet and comfortable.fast , but you need to add premium gas, generally, this car is a great choice

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

They have a lot of trucks for reasonable prices. I recently bought a 2013 Ford F150 came out very clean. It runs good and I recommend them to anyone else who’s looking for a good truck

The car is absolutely beautiful. My wife and I are thrilled with the vehicle purchase. The car lives up to its name in style and performance. I’m looking forward to enjoying my birthday gift for a very long time.

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

What an incredible car dealer. Purchased a car and they have absolutely gone above and beyond all expectations. The sales process was wonderful and then when we needed a little warranty work, so fast and professional. Made the whole experience the best vehicle purchase in my lifetime. Well Done and Thank you so much!

This car is awesome where it matters most, under the hood!!! Quick response and acceleration, balanced, and tucks tight on a curve. Not bad for a Turbocharged 4 cylinder .

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

Had a great experience. Fast, friendly service, got us in and out within a few hours especially it being a bank holiday!!

I love my BMW 5-Series highly recommended I purchased it at Park Place Of NJ and they were very helpful on helping me with everything I needed to know about my car ,so if you need a car go and see them ask for Wilfredo he was very helpful

Everything was great . Andrew was great. I had no problems . All the people I meet were amazing.

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

This was our 15th car purchased/leased at Laurel BMW. Think that number explains it all. We are fortunate to have an established relationship with our sales representative and a great service department.

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.