Used BMW 530 for sale near Blue Island, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Professional and courteous service with Jovan Rueda. Honest and expeditiously handle my requests with the lease. Will recommend visiting this dealer ship and asking for Jovan Rueda.

Jacob was friendly and listened to my concerns. He did an amazing job thanks again Jacob

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Almost 4 years of driving experience, 35000 km , reliable, gas saving, quiet and comfortable.fast , but you need to add premium gas, generally, this car is a great choice

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Patrick was excellent to work with and made the process very easy and user friendly

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

I just bought a one year old GLE 53 Coupe from michael Moran and had a great experience. He was a real professional, none of the typical car dealer nonsense. Everything was very easy and they delivered the car to me one day later. Very good experience

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

The car is absolutely beautiful. My wife and I are thrilled with the vehicle purchase. The car lives up to its name in style and performance. I’m looking forward to enjoying my birthday gift for a very long time.

Andrew was great!!! Very friendly with great customer service. We are very very happy with our new car!!

This car went beyond my expectations. From the autobahns of Germany to the potholed, unrepaired streets and highways I have to drive here in the US along with avoiding those who drive without any regard for others being on the road my car has performed.

What an incredible car dealer. Purchased a car and they have absolutely gone above and beyond all expectations. The sales process was wonderful and then when we needed a little warranty work, so fast and professional. Made the whole experience the best vehicle purchase in my lifetime. Well Done and Thank you so much!

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

I buy cars every other year. I come in and met Michael Fesatte. It was very positive meeting and my wife and I were very pleased how we were treated. We ended up buying a new 2025 X1. We’ve been buying BMW’s for 25 years at another dealer. BMW will be our new dealership for all our new cars. We were both very impressed with Mike and the other staff Everyone was vey nice and helpful. Thank you.

Everything was great . Andrew was great. I had no problems . All the people I meet were amazing.

This was our 15th car purchased/leased at Laurel BMW. Think that number explains it all. We are fortunate to have an established relationship with our sales representative and a great service department.